The study of on-line consumer behavior is
beginning to gain more attention as more people
go online to satisfy their needs and wants.
As with understanding consumers within traditional
consumption settings, studying consumer behavior
in the on-line setting poses both problems
and opportunities for marketing researchers.
The readings associated with this topic are
meant to provide insights into online consumer
behavior. We will examine several important
consumer behavior concepts (e.g., decision-making,
attitude change, perception) to determine
how or if they the Internet affects the consumer
purchase process. We will also examine how
consumers rely on the Internet as a source
of information, communication tool, and a
social system.
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