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Marketing 463
Introduction to E-Business
Spring 2002
Michael J. Tippins

Class Hours: 11:30 - 1:00 p.m. TR
Office Hours: 1:15 - 2:15 p.m. TR and by appointment
Office: Clow Faculty 211
Phone: 424-2094






 

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Objectives
Assignments
Grading
Schedule

 

Nature of the Course:

Much like the Internet, this course is structured to fast-paced and dynamic. While we will adhere to a general framework with regard to the topics to be covered, the pace at which we cover the topics may vary. While class lectures will take-up a large portion of our face-to-face time together, many class discussions will take place in cyberspace (via our class web page and Blackboard). Thus, a significant portion of your final grade will be based on your ability to interact and contribute both in the classroom and online. Also, each person must keep-up with our weekly reading assignments so that we achieve a high level of thoughtful discussion about the various topics. And finally, as you all know, this is one of two undergraduate courses that are being piloted this semester to gain insights concerning the viability of future online course offerings. As such, we (students and professor) have an obligation to put forth our very best effort to ensure that our course is successful. Luckily for us, the course topic works well with our delivery method and should serve as an additional example of how the Internet is affecting us both personally and professionally.

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Course Objectives:

This course has several objectives. The main objective is to enhance each person's understanding of E-Business and how the Internet has changed the business environment. In order to reach this objective we will explore several critical topic areas and try to determine how emerging business practices may affect us personally and professionally. We will also be examining specific Internet companies in order to identify potential problems and opportunities and to gain insights into the different models currently being used. A final objective is to provide students and the college with insights concerning the viability of utilizing the Internet to offer additional undergraduate business courses.

Specifically, this course supports the following COBA goals:

  • Business Knowledge - "COBA graduates will demonstrate knowledge in the functional business areas."
  • Business Environment 3 - "COBA graduates will be able to assess global business issues."
  • Business Skills 1 - "COBA graduates will demonstrate competency in communication skills, including business writing and oral presentations."
  • Business Skill 2 - "COBA graduates will demonstrate competency in project management skills by effectively planning and implementing projects and activities."
  • Business Skills 3 - "COBA graduates will demonstrate competency in analysis/creative problem solving by using information & solving problems."
  • Business Skill 4 - "COBA graduates will demonstrate competency related to the utilization of information technology."
  • Achieve integration of information technology across the curriculum.

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Textbooks

Instead of relying on a conventional textbook, we will be using a "digital" textbook. Our digital textbook will contain general topical information as well as links to related sites (assigned reading will consist of articles, audio files, and papers found on the web). While a relatively new teaching approach, dynamic web pages containing hyperlinks to various articles and papers (such as our own) are becoming more common and have benefited from pioneering work done by Dr. Rappa (NCSU), Dr. Weitz (Florida), and Dr. Richardson (Seneca), among others.

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COURSE COMPONENTS:

1. Assignment 1 - Investment Project (1-2 pages)

Your assignment is to choose an Internet-based company that you feel is destined to be a success. We all know about Intel, Microsoft, eBay, Yahoo, and a host of other well-known companies. What you should be looking for is the diamond in the rough. Use the stock-speculation heuristic (i.e., if you had extra money, you would buy this company's stock). After identifying your company, answer the following questions: 1) How will the firm make money? 2) What are the major threats and opportunities? 3) Who are the target customers?, and 4) How does the firm satisfy customer needs and wants better than anyone else?

2. Assignment 2 -Site Paper (2-3 pages)

With all the on-line sites trying to sell something, its becoming harder and harder to stand out in the crowed market place. Today companies must continually come up with more effective "hooks" to entice web surfers to slow-down and take a closer look at what is being offered. Your assignment is to find a consumer-oriented Internet site that is interesting and unique. That is, find a site that is selling something interesting or unique or selling something mundane, but in an interesting manner. Provide a brief summary explaining how the site is effective and why you think the site differs from all the other competing sites. Provide a copy of the home page for your selected site. Be prepared to discuss your site in class.

3. Assignment 3 - Comprehensive Business Report (4-6 pages)

The purpose of this project is to take a different perspective of the Internet. Everyone is talking about how the Internet will help firms sell their products worldwide while providing better customer service. To many managers, the Internet represents a paradigm shift that affects the manner in which business is conducted. However, what many managers tend to overlook is that the Internet can also be associated with negative consequences. For you final assignment, I want you to discuss how the Internet may adversely affect businesses. Since some of you currently work part- or full-time, you may want to specifically evaluate your own company in order to uncover technology-related pitfalls. Note: Avoid discussing issues such as the high cost associated with using the Internet and the need for staff training. You may have to dig deep because some negative aspects are very subtle.

4. Participation

Participation includes class attendance (when face-to-face meetings are scheduled), active contribution to in-class discussions, and timely, value adding posts when discussions are held online. Given the nature of this course, each person must be willing to share his or her experiences and expertise in order to gain a more fully developed understanding of how the Internet can or will affect all of us.

5. Examinations

We will have 3 examinations consisting of multiple choice and short answer/essay.

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Grading and Evaluation Criteria:

 
POINTS
% OF GRADE
     
Assignment 1 (Investment)
15
09%
Assignment 2 (Site Paper)
15
09%

Assignment 3 (Report)

20
13%
Participation
40
25%
Exam 1
20
13%
Exam 2
20
13%
Exam 3
30
18%

Total Points
160
100%

 

Grade Percent Minimum Points

A 92% 147
A/B 88% 141
B 82% 131
B/C 78% 125
C 72% 115
C/D 68% 109
D 60% 96
F <59%  

I use a relative grading scheme. At the end of the semester, I will total all the points that you have earned (out of 100) and set the grade ranges. Final grades are based on your relative position within these ranges.

 

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Course Schedule - Marketing 463 (Spring 2001)
(Revisions will be made to accommodate Guest Speakers' schedules when necessary)

 

Date
Topic
Assignment
2-5
Introduction & Course Overview
2-7
Technical Aspects of our course
2-12
2-14
Business Models
See Web Page for Reading
2-19
2-21
Web Start-up
See Web Page for Reading
2-26
2-28
Internet Design (B2C)

 

Assignment 1 Due

 

3-5
ERP Systems I
See Web Page for Reading
3-7
3-12
Exam 1
3-14
ERP Systems II
See Web Page for Reading
3-19
Spring Break
3-21
3-26
E-tailing
See Web Page for Reading
3-28
4-2
Consumer Behavior
See Web Page for Reading
Assignment 2 Due
4-4
4-9
B2B
See Web Page for Reading
4-11
Going Global with the Internet
See Web Page for Reading
4-16
Exam 2
4-18
ERP Systems III
See Web Page for Reading
4-23
Channel Conflict & Hypermarkets
See Web Page for Reading
4-25
Intelligent Agents
See Web Page for Reading
4-30
Privacy
See Web Page for Reading
5-2
Ethics & Trust
See Web Page for Reading
5-7
Exam 3

 

5-9
Future Trends
Assignment 3 Due
5-14
Course Wrap-Up
5-16

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Questions and comments can be mailed to tippins@uwosh.edu
Last updated: January, 2002