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Say What?!

Here are some suggestions for stopping discriminatory behaviors.
  1. Say 'OUCH" or What?!: Explain how words affected you or others
  2. Assume good intent and explain the impact: "I know you mean well but that hurts"
  3. Ask a question:"What do you mean?" or "say that again?"
  4. Interrupt and redirect:"Let's not go there" or walk away
  5. Broaden to universal behavior: "I think that applies to everyone"
  6. Make it individual: "Are you speaking of someone in particular?"

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