Teaching Greetings
Description
Training an employee for new skills is best done with patience and encouragement. In this episode, an employee is trained in reception skills, and the team leader is overly critical. She then assigns the task of training to another team member, who patiently teaches her co-worker how to address and greet visitors, and how to build rapport and make visitors feel comfortable.
Runtime
7 min
Series
Subjects
- Business communication (311)
- Business etiquette (97)
- Teams in the workplace (150)
- Attitude (Psychology) (67)
- Communication (1217)
- Etiquette (19)
- Motivation (Psychology) (179)
Genre
Date of Publication
[2013], c2012
Database
Films on Demand
Direct Link
https://www.remote.uwosh.edu/login?url=https://fod.infobase.com/PortalPlaylists.aspx?wID=102638&xtid=53696
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