Customer-driven success

Description

In the post-Enron and -WorldCom era, the spotlight of scrutiny is shining ever more sharply on corporations and their chief executives. In this program, Robert Nardelli, chairman, president, and CEO of The Home Depot, and Michael Eskew, chairman and CEO of United Parcel Service, discuss the white-hot issues of corporate governance and ethics as well as the special challenges they face as newcomers to the top job. What are they doing to expand their customer bases in the face of fierce competition? And how are they training the new leaders who will help them take their companies-tops in their respective industries-into the future?

Runtime

57 min

Series

Subjects

Genre

Date of Publication

[2005], c2002

Database

Films on Demand

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