Mastering difficult conversations. Communicating with people on the job
Description
Demonstrates effective person-to-person communication in an organization. Addresses the three A's of communicating with people on the job: Attitude, Awareness and Attentiveness. Highlights problems that occur when people fail to make the attitude, awareness or attentiveness grade and includes tips on how to handle those problems.
Runtime
25 min
Series
Subjects
Genre
Database
Alexander Street
Direct Link
Similar Films
10 Essential Reception Skills
Business communication. Speaking
Planning and Organizing
Presenting with Impact
Office Manager Interview
First impressions. Winning over your boss and coworkers
Effective listening skills. Listening to what you hear
Co-worker from hell. Dealing with co-workers from hell
2 minutes to success. How can you influence others?
Event Assistant Interviews
Managing Generation Y
Management Styles Explained
TEDTalks. Susan Blackmore, Memes and Temes
6 Ways to Resolve Conflict
An entreprenuer's guide on launching and growing a business series. Entrepreneur's guide on growing a business. 2