Cutting edge communication comedy series. Managing a complainer
Description
Barney, the neighbor, arrives irate because his car is blocked in the garage. He is loud, rude and aggressive and Carlos struggles to handle him. Carol suggests allowing complainers vent, and then to patronize them, which she demonstrates in her interaction with Barney, before storming off. Marcus however, is able to calm Barney down and address each of his problems. Barney complains to Marcus about Carol's attitude and Marcus discusses constructive dialogue and anger management issues. Carol returns and Marcus helps them both deal with each other in a calmer way to the point where Barney can recognize the true feelings behind his anger. He is able to acknowledge the assistance that Marcus has given him in recognizing anger as a secondary emotion.
Runtime
9 min
Series
Subjects
Genre
Date of Publication
2012
Database
Alexander Street
Direct Link
https://www.remote.uwosh.edu/login?url=http://www.aspresolver.com/aspresolver.asp?HRMO;2408306
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