Difficult people and situations. Personality clash
Description
Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitive comments and fashion clothes. Anne, who is new, feels that Kim does not fit in well, and is frustrated by her messy desk and personal hygiene issues. Their relationship is spinning out of control. Anne takes the lead and sets up an open discussion where they give each other feedback, discuss their differences and come to a resolution for an effective working relationship. Part 1 - Communication Breakdown. Part 2 - Feedback and Resolution. 20 Key Learning Points are provided in an alternate version.
Runtime
14 min
Series
Subjects
Genre
Date of Publication
2009
Database
Alexander Street
Direct Link
Similar Films
Retaining great employees. Tactics for hanging on to your best talent
Helping people at risk of suicide or self-harm
Sylacauga Saga - seminar for executives - a message from industry to you
32nd annual winter roundtable on cultural psychology and education. Peace: mattering, wellness, and fairness
Take away training. The changing role of managers
Brent Bell lecture. Conflict resolution. Conflict can help to strengthen relationships
Spratly Islands. Reef Madness
Co-worker from hell. Dealing with co-workers from hell
Handling conflict. Clip no. 3
Dinner for two. Dîner intime
Scott Belsky interview. Goldman Sachs. Thoughts on handling conflict in the workplace
Bullying and harassment in the workplace. For employees
Mastering difficult conversations. How to give and receive criticism
Scott Belsky interview. Goldman Sachs. How one should capitalize on feedback
Cursed