People who make your life hell. Based on the book by Lois Grant

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Description

Lois Grant's best selling book, 'People Who Make Your Life Hell: Controlling the People Who Try to Control You' comes to life on video and DVD. This easy-to-use program begins with an animated review that demonstrates how the difficult personalities we encounter today actually appear in the nursery rhymes we learned as children. From 'Mary, Mary, Quite Contrary' to 'The Grand Old Duke of York', Lois relates today's people challenges to the archetypes of classic literature. She offers practical tips on how we can handle difficult bosses, annoying colleagues and frustrating employees. For each of the characters, we hear from a man or woman on the street about what it's like to work with these difficult people. Lois offers viewers deeper insight into handling each of these personalities. She offers advice on how to value their skills and maximize their contribution. At the same time she shows how to minimize the damage to the organisation and fellow team members.