VoIP is the phone service for all campus offices via the campus data network. Voice, video, conference calling, and voicemail is available.

Benefits

• Digital phone service
• Video and audio transmission available
• Conference calling
• Directory look up
• Speaker phone
• Voicemail available
• Report on recent calls

Getting Started

• Contact the Help Desk at (920) 424-3020 or helpdesk@uwosh.edu to with questions or requests

Available To

• Faculty
• Staff

Requirements

• Wired data connection

Costs

There are costs associated with activation and installation of data jacks if one is not available. Other costs are applied depending on phone model and add-on packages. Contact IT for more information.

Billing

• We don’t bill partial months, i.e.,
  • We don’t wait till after the bill has been run before adding or dropping a number from Peoplesoft
  • Numbers are added and dropped as they happen
• We don’t disconnect phone lines (or remove it from billing) until the phone is returned to the Help Desk
• Billing will be run around the middle of the month, then it is delivered to Finance and Administration for posting to PS-SFS and WISDM

Helpful Links

Cisco 8845 Quick Start Guide – KnowledgeBase
Voicemail Quick Start Guide – KnowledgeBase
How to Use Conference Now – KnowledgeBase
VoIP – Self Service Portal PIN Reset – KnowledgeBase

VoIP Phone Models