Center for Community Development, Engagement and Training (CCDET)

INTENDED AUDIENCE: Individuals responsible for conducting background checks on employees and contractors for DQA-regulated settings.

This 3-hour workshop covers the five basic steps to completing a full Caregiver Background Check: 

1. Determine Covered Providers
2. Identify Covered Individuals 
3. Complete a Caregiver Background Check 
4. Evaluate Background Check Responses 
5. Take Appropriate Action 

Also included are answers to questions that are frequently asked of DQA as well as tips for supporting the caregiver background check process.

Fee: $75 per person

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Caregivers SOAR! Encouraging Success ~ Opportunity ~ Advancement ~ Retention 

INTENDED AUDIENCE: Individuals responsible for promoting job satisfaction and retention among your caregivers. 

 The goal of this 4-hour workshop is to assist you to train new and current caregiving staff various life skills to better adapt to the everyday challenges in their work environment as well as in their personal lives, resulting in less stress, greater job satisfaction and increased professional success.  

Fee: $125 per person

Intended Audience: Individuals responsible for investigating and reporting allegations of misconduct in state licensed/certified DQA-regulated facilities.

This 4-hour workshop will help participants identify the key components of conducting internal investigations into allegations of abuse, neglect, and misappropriation. We will develop an investigation protocol while learning about:

· Conducting an investigation

· Interviewing skills

· Caregiver misconduct definitions

· Reporting requirements for state licensed/certified providers, including assisted living, homecare, mental health & substance use treatment providers (see below for federally certified SNFs, ICFs/IID, swing bed hospitals)

Fee: $100 per person

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Intended Audience: Individuals responsible for investigating and reporting allegations of mistreatment in federally certified skilled nursing facilities, intermediate care facilities for individuals with intellectual disabilities, and swing bed hospitals.

This 4-hour workshop will help participants identify the key components of conducting internal investigations into allegations of misconduct and mistreatment, including resident-to-resident altercations, focusing on:

· Prevention

· Federal misconduct and mistreatment definitions

· Conducting an investigation, including interviewing skills

· Reporting requirements for federally certified providers (SNFs, ICFs/IID, Swing bed hospitals)

· Common compliance concerns

Fee: $100 per person

Fee: $75 per person

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Intended Audience: Individuals responsible for ensuring regulatory compliance in newly licensed/certified entities and established entities.

This 4-hour workshop will outline important onboarding steps for newly licensed/certified entities seeking to comply with requirements. Existing entities may also benefit from a review of ongoing requirements presented in this workshop. Topics include:

· Chapter 50 requirements

· Provider specific administrative requirement quick reference charts for ADC, AFH, CBRF, HHA, Hospice, PCA, & RCAC providers

· Survey guides

· Common compliance concerns

Fee: $100 per person

INTENDED AUDIENCE: Individuals responsible for staff training for DQA-regulated settings.  

 This 3-hour workshop helps you ensure training meets the education regulations for AFHs, CBRFs, RCACs, NHs, HHAs and PCAs. Learn tips and share resources for meeting continuing education requirements and take away Quick Reference Charts for each provider. 

Fee: $100 per person

Click on the hyperlink(s) below to register