Learn More and Register for Workshops for Administrators, Managers, Supervisors, Trainers & HR Professionals 

Are you responsible for completing caregiver background checks on your employees? Conducting misconduct investigations? Ensuring continuing education for staff or navigating the training requirements for your provider type? Promoting job satisfaction and retention among your caregivers?  

Then these workshops are for you! 

Click the + next to each training to learn more and to register
5 Steps to Caregiver Background Checks: Completing checks & evaluating results

INTENDED AUDIENCE: Individuals responsible for conducting background checks on employees and contractors for DQA-regulated settings.

This 3-hour workshop covers the five basic steps to completing a full Caregiver Background Check: 

  1. Determine Covered Providers
  2. Identify Covered Individuals 
  3. Complete a Caregiver Background Check 
  4. Evaluate Background Check Responses 
  5. Take Appropriate Action 

Also included are answers to questions that are frequently asked of DQA as well as tips for supporting the caregiver background check process.

Fee: $75 per person

Click on the hyperlink below to register

WORKSHOPS DATES / TIMES
5 Steps to Caregiver Background Checks

Thursday, November 7th 12:30pm – 3:30pm

Wednesday, December 4th 9:00am – 12:00pm

 

Caregivers SOAR! Encouraging Success ~ Opportunity ~ Advancement ~ Retention

Caregivers SOAR! Encouraging Success ~ Opportunity ~ Advancement ~ Retention 

INTENDED AUDIENCE: Individuals responsible for promoting job satisfaction and retention among your caregivers. 

 The goal of this 4-hour workshop is to assist you to train new and current caregiving staff various life skills to better adapt to the everyday challenges in their work environment as well as in their personal lives, resulting in less stress, greater job satisfaction and increased professional success.  

Fee: $125 per person

WORKSHOPS DATES / TIMES
Virtual Workshop Caregivers SOAR!

Thursday, October 10th: 8:30am – 12:30pm

Tuesday, November 26th: 8:30am – 12:30pm

Investigating and Reporting Allegations of Misconduct: Meeting State Regulations - Updated in 2024

Intended Audience: Individuals responsible for investigating and reporting allegations of misconduct in state licensed/certified DQA-regulated facilities.

This 4-hour workshop will help participants identify the key components of conducting internal investigations into allegations of abuse, neglect, and misappropriation. We will develop an investigation protocol while learning about:

· Conducting an investigation

· Interviewing skills

· Caregiver misconduct definitions

· Reporting requirements for state licensed/certified providers, including assisted living, homecare, mental health & substance use treatment providers (see below for federally certified SNFs, ICFs/IID, swing bed hospitals)

Fee: $100 per person

Click on the hyperlink below to register

WORKSHOPS DATES / TIMES
Investigating and Reporting Allegations of Misconduct – State

Tuesday, October 8th: 8:30am – 12:30pm

Tuesday, December 3rd: 8:30am – 12:30pm

 

Investigating and Reporting Requirements for Federally Certified Providers – New in 2024

Intended Audience: Individuals responsible for investigating and reporting allegations of mistreatment in federally certified skilled nursing facilities, intermediate care facilities for individuals with intellectual disabilities, and swing bed hospitals.

This 4-hour workshop will help participants identify the key components of conducting internal investigations into allegations of misconduct and mistreatment, including resident-to-resident altercations, focusing on:

· Prevention

· Federal misconduct and mistreatment definitions

· Conducting an investigation, including interviewing skills

· Reporting requirements for federally certified providers (SNFs, ICFs/IID, Swing bed hospitals)

· Common compliance concerns

Fee: $100 per person

WORKSHOPS DATES / TIMES
Investigating and Reporting Allegations of Misconduct – Federal
Ensuring compliance with federal investigating and reporting regulations for mistreatment in nursing homes, ICFs/IID, and swing bed hospitals
Thursday, December 12th: 8:30am – 12:30pm
Ready, Set, Train – Caregiver Continuing Education: An overview of available materials to train staff
INTENDED AUDIENCE: Would you welcome ready-made, cost-free training materials designed to meet continuing education requirements for your staff? Learn to access and train topic content along with presentation tips for 20 classroom-style presentations plus 6 misconduct prevention videos. Materials are appropriate for providers regulated by DQA.

Sample presentations in this workshop include:  

  • Caregivers are Key to Preventing Misconduct,  
  • Compassion Fatigue in Caregiving,  
  • Addressing Substance Use Disorder (SUD) and Medication Diversion,  
  • Misconduct Prevention Experiential Video – Paula Plummer)
 

Fee: $75 per person

Click on the hyperlink(s) below to register

WORKSHOPS DATES / TIMES
Virtual Workshop Ready, Set, Train!

Monday, October 28th, 12:30pm to 3:30pm

Tuesday, December 10th, 9:00am to 12:00pm

 

Rules of the Road: Compliance Pathways for New & Existing Providers – NEW in 2024

Intended Audience: Individuals responsible for ensuring regulatory compliance in newly licensed/certified entities and established entities.

This 4-hour workshop will outline important onboarding steps for newly licensed/certified entities seeking to comply with requirements. Existing entities may also benefit from a review of ongoing requirements presented in this workshop. Topics include:

· Chapter 50 requirements

· Provider specific administrative requirement quick reference charts for ADC, AFH, CBRF, HHA, Hospice, PCA, & RCAC providers

· Survey guides

· Common compliance concerns

Fee: $100 per person

WORKSHOPS DATES / TIMES
Rules of the Road Tuesday, November 12th, 8:30am – 12:30pm

 

Setting Your Training Course: Navigating the regulations

INTENDED AUDIENCE: Individuals responsible for staff training for DQA-regulated settings.  

 This 3-hour workshop helps you ensure training meets the education regulations for AFHs, CBRFs, RCACs, NHs, HHAs and PCAs. Learn tips and share resources for meeting continuing education requirements and take away Quick Reference Charts for each provider. 

Fee: $100 per person

Click on the hyperlink(s) below to register

WORKSHOPS DATES / TIMES
Virtual Workshop Setting Your Training Course

Thursday, October 17th: 9:00am – 12:00pm

Thursday, November 14th: 12:30pm – 3:30pm