Cooperative Academic Partnership Program

Multi-Factor Authentication with Text Messages

Using text messages for MFA

You will be prompted to set up multi-factor authentication (or MFA)

Click Use a Different Method, then choose Phone.

Fill in the required information.

Click Next and enter the code that has been texted to you.

Click Verify.

After setting up MFA, you’ll be taken to a screen to change (create) your password.

Your new password must follow these requirements:

1. At least 14 characters

2. At least 3 of the 4 following character types:

a. Uppercase

b. Lowercase

c. Numbers

d. Special Characters (!, ?, @, etc)

3. Cannot contain the username

Re-enter your new password and click Sign In.

You have now set your UWO password. Use this password for all UWO log-ins. You’ll also use the MFA texting method each time you log in.

If any of step of this process does not work as shown, call the IT Service Desk at (920) 424-3020.

Set up the Self-Service Password Reset so you can update a forgotten password without calling the IT Desk. Instructions: https://uwosh.atlassian.net/wiki/spaces/IT/pages/2079359020/Self-Service+Password+Reset+SSPR+Registration

If you skip the Self-Service recovery set up, you can only reset your password by calling the IT Desk at 920-424-3020.

Hours: Monday to Friday, 7:45am to 4:30pm. IT Staff must speak with students directly.