News Briefs

May 1998

Creating a Legacy or a Tragedy?

    But, as we are intimately aware, the dreams of legacy can change to tragedy if they are not nurtured and pursued with good decision making, calculated risk taking and good fortune.

    On May 18, we are prepared to laugh at the very things that are most serious in our lives: our business, our family, and our pursuit of legacy. Yes, this program is taking a sharp left turn from our usual program format. But, we are doing this knowing that laughter is a delightful way to reduce stress and change our perspectives a bit.

    The evening will begin at the Butte des Morts Country Club at 5:30 p.m. with cocktails, followed by a wonderful dinner at 6:30. The Sweet Lips Theater Company will entertain us beginning at 7:30 p.m.
 
 

Applying Basic Communications to Families in Business

    We began by observing the impact that body language, non-verbal cues, send to our listeners. We agreed that these messages are often interpreted more carefully and given more importance than the verbal messages that accompany them. They may even contradict the verbal message. We concluded that monitoring our non-verbal messages so they complement the verbal messages will enhance our communication effectiveness.

    We then worked in "road buddy" groups, as David Lange called them, to identify patterns of communication within our families and businesses that were perceived as ineffective. With the introduction of the Johari Window, we began to define ways to replace the poor communications patterns with more effective communication. The new patterns incorporate "sharing" and "feedback", i.e., giving and taking "I" messages: "I notice ," "I feel ," "I think ," "I intend ," and "I need . ."

    Perhaps the highlight of the day began following lunch. Gerry introduced the JacMar family, a fictitious family he has developed for his books and seminar presentations. Each participant accepted a JacMar family role, one dissimilar to their own real role. Then, through the use of role play, we enacted a case study that challenged us to walk in the shoes of another while considering our communication patterns. Most were sure, or at least hoped, they would not, as leaders, get their families into such a difficult situation.

    Congratulations to all participants for the excellent manner in which they got into the roles, applied some of the day's teachings, and helped everyone learn more about effective communication in family business.

    Feedback I have received since the program indicates that it has been a catalyst for some good communication in your families. That is the best indication of the effectiveness of a program. Thanks for sharing the feedback .
 

New Partner

Thank You

Advisory Boards, Boards of Directors and Accountability

    Steve talked about the importance of a "kitchen cabinet" for a family business owner. This group is composed of experienced, credible advisors whom you can call for opinions, comments and advice when you need it. They are always there, willing to help you over the next hurdle. These people have probably gone through the growth and challenges you are experiencing and are willing to help you avoid the pitfalls.

    Steve raised the question, "When is it valuable to have outside board members?" He suggested that the answer is different for each business. Factors of timing, comfort level, company size and management style will influence the answer for your business.

    In regard to the importance of outside directors, Steve indicated that outside directors are valuable for accountability, officer performance review, and outside viewpoints.

    In reality, Steve concluded, it is difficult to incorporate outsider directors, but the value of their role can be significant.
 
 

Facilitator Training

    Dale Feinauer, a professor in the College of Business Administration and consultant to family businesses, will be our leader for this training. Dale did an excellent job for us during our first facilitator training event in February 1997. We know you will learn excellent skills and gain useful insights into the art of facilitation.

    The training will be designed to introduce facilitation skills and their application to the situations that are common to the Forum and to family business groups.

    This will be an additional program opportunity. Please reserve that day on your calendars. You will receive the finalized agenda with more specific times as soon as it is completed.
 
 

Member Recruiting Program

    Between now and July 1, we are striving to double our membership. If each member and sponsor adds at least one member, we will reach and exceed this goal.

    As part of this effort, we are presenting a special program on May 20 for prospective members. Forum members will explain the Forum's mission and program and the value of the Forum for their families and businesses.

    This special May 20 recruitment program will be held at the Holiday Inn, Appleton, from 3:30 - 5:00 p.m. We have asked you to make at least five (5) phone contacts to encourage these prospects to attend our program. Please let us know who you call and the result of those calls.
 

Upcoming Events

Last updated: June 8, 1998