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Patient Rights and Responsibilities

Your Rights

  • Privacy
  • Be treated with dignity and respect
  • Confidentiality of care and medical records
  • Receive accurate information about diagnosis, treatment and prognosis
  • Participate in decisions about care and give informed consent before any procedure is performed
  • Be informed of options for after-hours and emergency care
  • Information about costs and payment related to services provided
  • Refuse to participate in experimental research
  • Choose your health care provider
  • Know the names, positions and credentials of health care providers
  • Review and receive copies of medical records
  • Be seen within a reasonable amount of time
  • Refuse treatment and be informed of the consequences of refusal
  • Not be discriminated against because of race, creed, sex, national origin, sexual orientation or disabilities

Your Responsibilties

  • Seek medical attention promptly
  • Be honest about your medical history
  • Ask about anything you do not understand
  • Respect clinic personnel and policies
  • Follow health advice and medical instructions
  • Report any significant changes in symptoms or failure to improve
  • Keep appointments or cancel in advance
  • Provide useful feedback about services and policies
  • Pay for charges incurred



Self Help Guide

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New Patient Forms

Free Sexual Health Care

Student Insurance

Up to Date

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No Show Policy


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Contact Us

Student Health Center
Radford Hall
Phone: (920) 424-2424 · Fax: (920) 424-1769


Holiday Hours:
Wed., Nov. 25: Open 9AM - 3PM
Thursday & Friday, Nov. 26 & 27: CLOSED

Mon.-Wed., Dec. 21-23: Open 9AM - 3PM
Thurs./Fri., Dec. 24/25: CLOSED
Mon.-Wed., Dec. 28-30: Open 9AM - 3PM
Thurs./Fri., Dec. 31/Jan. 1: CLOSED

Mon., Jan. 18: CLOSED
Mon.-Thurs., Jan. 25-28: Open 9AM - 3PM
Fri., Jan. 29: CLOSED

CLOSED: all day Tuesday, May 17

FALL & SPRING (14-week terms)
Monday 8 a.m.–6:30 p.m.
Tuesday 10 a.m.–4:30 p.m.
Wednesday 8 a.m.–4:30 p.m.
Thursday 8 a.m.–4:30 p.m.
Friday 8 a.m.–4:30 p.m

Interims (3 weeks)
Mon., Wed., Thurs., Fri. 8 a.m. - 4:30 p.m.
Tuesdays: 10-4:30 p.m.

Summer 2016
Monday - Thursday  9 a.m. - 3 p.m.


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