Enhancing Service
Description
Listen to customers, build rapport, and demonstrate you care by being efficient, knowledgeable, and a problem solver.
Runtime
9 min
Series
Subjects
- Customer services (86)
- Attitude (Psychology) (67)
- Motivation (Psychology) (179)
- Consumer satisfaction (3)
Genre
Date of Publication
[2014], c2013
Database
Films on Demand
Direct Link
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