Apologizing Carefully
Description
If not dealt with properly, conflict in the workplace can fester and impact the productivity of the entire team. This episode illustrates the importance of an apology in maintaining a stable wok environment. The team members take part in a company wide "Sorry Day", where they learn about the different forms of apologizing, including empathy and the "fake apology".
Runtime
7 min
Series
Subjects
- Business communication (311)
- Teams in the workplace (150)
- Attitude (Psychology) (67)
- Communication (1217)
- Conflict management (132)
- Motivation (Psychology) (179)
Genre
Date of Publication
[2013], c2012
Database
Films on Demand
Direct Link
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