Explaining Skillfully
Description
The explanation of concepts and information needs to be accessible to all employees. In this episode, the team leader is impatient and patronizing when explaining things to new hires, but other team members are more patient and creative in ensuring their messages are understood. They follow the four key steps in explaining; engagement, structure, maintaining interest, and ensuring understanding.
Runtime
9 min
Series
Subjects
- Business communication (311)
- Entrepreneurship (1731)
- Teams in the workplace (150)
- Attitude (Psychology) (67)
- Management (2363)
- Communication (1217)
- Motivation (Psychology) (179)
Genre
Date of Publication
[2013], c2012
Database
Films on Demand
Direct Link
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