Creating a No-Blame Culture
Description
Mistakes can be disastrous in a corporate setting, where reputation is everything. This episode examines what happens when a mistake on social media goes viral and leads to undesirable publicity. The team descends into chaos as finger pointing and scape-goating take the place of a measured response and ensuring it doesn't happen again.
Runtime
7 min
Series
Subjects
- Business communication (311)
- Business etiquette (97)
- Teams in the workplace (150)
- Attitude (Psychology) (67)
- Communication (1217)
- Etiquette (19)
- Motivation (Psychology) (179)
Genre
Date of Publication
[2013], c2012
Database
Films on Demand
Direct Link
https://www.remote.uwosh.edu/login?url=https://fod.infobase.com/PortalPlaylists.aspx?wID=102638&xtid=53688
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