The Power of Empathy

Description

How can we best use the power of empathy when dealing with emotions? Empathy is both a skill and an attitude. Psychologists Eve Ash and Peter Quarry discuss the importance of empathy, for our work environment and our personal well-being in this exciting video. Topics featured in the program include customer service; team members, leaders, managers, and supervisors; and am I an empathic person?

Runtime

15 min

Subjects

Genre

Date of Publication

[2012], c2001

Database

Films on Demand

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