The Power of Empathy
Description
How can we best use the power of empathy when dealing with emotions? Empathy is both a skill and an attitude. Psychologists Eve Ash and Peter Quarry discuss the importance of empathy, for our work environment and our personal well-being in this exciting video. Topics featured in the program include customer service; team members, leaders, managers, and supervisors; and am I an empathic person?
Runtime
15 min
Subjects
- Interpersonal communication (301)
- Choice (Psychology) (44)
- Personality (110)
- Self (67)
- Communication (1217)
Genre
Date of Publication
[2012], c2001
Database
Films on Demand
Direct Link
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