Developing Assertiveness Skills
Description
We all need to know how to be assertive in all aspects of our life. But many people feel overwhelmed or stressed when faced with a particular person or situation. This video teaches practical skills you can use to communicate assertively - both in and out of the workplace. The program teaches what to do in a variety of situations, for example when a friend wants to borrow something, your boss overloads you, you are under-confident in meetings, or when a customer attacks you personally.
Runtime
16 min
Subjects
- Business communication (311)
- Interpersonal communication (301)
- Personality development (77)
- Communication (1217)
- Assertiveness (Psychology) (6)
Genre
Date of Publication
[2012], c2001
Database
Films on Demand
Direct Link
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