Essential Counseling Skills
Description
Whether you are in customer service, work on a team, or manage people, counseling skills are increasingly recognized as vital for interpersonal effectiveness. This video teaches the three main skills of counseling you can apply in situations such as dealing with an upset client, personality clashes within a team, or career counseling an individual. Viewable/printable educational materials are available online.
Runtime
15 min
Subjects
- Business communication (311)
- Interpersonal relations (422)
- Counseling (299)
- Management (2363)
- Communication (1217)
Genre
Date of Publication
[2012], c2001
Database
Films on Demand
Direct Link
https://www.remote.uwosh.edu/login?url=https://fod.infobase.com/PortalPlaylists.aspx?wID=102638&xtid=49892
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