To run a successful parent-teacher conference, educators need a wide range of skills at their disposal - and a healthy supply of confidence. This video builds both, providing solutions to the problems and frustrations that many teachers face when interacting with parents and guardians. The program explores step-by-step preparation strategies - including specific knowledge and data to have at hand, the best ways to introduce topics of concern and personalized feedback, and the communication and conflict-resolution skills needed to work effectively with parents. In-depth role-playing illustrates positive and negative ways in which a conference might play out and details the most compelling methods for conveying a student's academic, social, and emotional progress. Interviews with teachers and parents reinforce essential concepts and highlight real-world challenges and rewards surrounding this vital part of education. A workbook designed especially for Professional Development workshop coordinators - containing video viewing instructions, a post-viewing discussion guide, and skill-building exercises - is also included.