E-Mail Etiquette
Description
There is little doubt that e-mail is an extremely useful innovation that has changed, and continues to change, the way we communicate. However, the fact that e-mail is different from both voice- and paper-based communication can be a source of frustration for many people. This program gives viewers an understanding of the conventions that have been developed by e-mail users over the years to facilitate effective communication. In addition, the video exposes many of the myths that exist regarding such issues as e-mail privacy, and warns of possible dangers when using e-mail. The words "spamming" and "flaming" may not make sense to everyone, but chances are they've come across examples of this type of behavior in their e-mail usage. The animated "cyber postman," who features throughout the video, has seen every example of bad e-mail usage you could imagine. With his assistance we provide a comprehensive introduction to the etiquette of using e-mail.
Runtime
19 min
Subjects
- Business communication (311)
- Office practice (56)
- Interpersonal communication (301)
- Success in business (145)
- Employees (299)
- Customer services (86)
- Office management (90)
- Filing systems (38)
- Communication (1217)
- Communication in organizations (67)
- Typewriting (36)
- Training (22)
Genre
Date of Publication
[2006], c2000
Database
Films on Demand
Direct Link
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