Problem solving
Description
Problems are a natural part of the business world, so learning how to solve them efficiently is extremely important. This video demonstrates problem-solving skills for workers in wide range of occupations. Key elements of successful problem solving, such as staying focused, collecting all of the pertinent data, examining the situation from multiple perspectives, and knowing when to ask for assistance, are highlighted. In addition, role-play, active listening, and a positive attitude are offered as proactive measures to help reduce the frequency and severity of work-related problems.
Runtime
18 min
Series
- Health & Wellness Core Curriculum Video Library (20)
- The Cambridge Educational Core Curriculum Video Libraries (90)
- Back to the Basics: A Five-Part Series on Business (5)
Subjects
- Office practice (56)
- Employees (299)
- Customer services (86)
- Office management (90)
- Filing systems (38)
- Success in business (145)
- Typewriting (36)
- Training (22)
Genre
Date of Publication
[2005], c2000
Database
Films on Demand
Direct Link
Similar Films
Bivariate data. When y depends on x
The Math life
Safety First. Standards and Procedures for the Office
Business communication. Listening
Breakfast. Most important meal of the day
The Ottoman empire
Keys to success in business
The Impact of global warming
Linear momentum and Newton's Laws of Motion
10-Point Checklist Before Delivering Training
Office ergonomics. Take control!
A Greener Workplace. Planning and Managing for Sustainability
Measurement. Long and short of it
The New food pyramid
Drugs