Secrets of effective personal communication
Description
In general, prospects can be divided into groups known as Amiables, Expressives, Analytics, and Drivers-and knowing the differences between them can make or break a budding business relationship. This program narrated by Bob Kimball-author of the American Marketing Association's popular AMA Handbook for Successful Selling and professor of marketing at the University of West Florida-stresses the value of good writing skills; of nonverbal communication during "7-second plans" and presentations; of listening and following up; and of generating mutual cordiality and respect.
Runtime
30 min
Series
Subjects
- Business communication (311)
- Teams in the workplace (150)
- Sales (36)
- Communication in small groups (20)
Genre
Date of Publication
[2006], c1999
Database
Films on Demand
Direct Link
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