Mastering difficult conversations. Communicating with people on the job
Description
Demonstrates effective person-to-person communication in an organization. Addresses the three A's of communicating with people on the job: Attitude, Awareness and Attentiveness. Highlights problems that occur when people fail to make the attitude, awareness or attentiveness grade and includes tips on how to handle those problems.
Runtime
25 min
Series
Subjects
Genre
Database
Alexander Street
Direct Link
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