Cutting edge communication comedy series. Coaching new people
Description
Carlos has been asked to help newcomer Dion settle in, like Alex helped him when he was new. Skills covered include first introducing newcomers to the corporate culture (Marcus does this with two fluffy toys to a bemused Dion and Tatiana) and to welcome questions. The second step is to offer practical help to build skills; Dion tries unsuccessfully to adjudicate an argument between Sam and Michael. They give Dion tips on how not to interrupt a personal discussion between colleagues. Giving time and encouragement is also important; Alex coaches Dion on how to answer the phone properly. Carlos complains to Steve that Dion is often late; Steve advises Carlos to explain to Dion how this disrupts his schedule. Be a mentor; don't flood the person with suggestions but give them different ways to consider a problem. If they make mistakes, what did they learn? This video is divided into chapters: 1. Help them settle in, 2. Offer practical steps to build skills 3. Give time and encouragement 4. Use feedback to fix problems 5. Be a caring mentor.
Runtime
9 min
Series
Subjects
Genre
Date of Publication
2013
Database
Alexander Street
Direct Link
Similar Films
Recruitment
Randy Brandoff Discusses Being Outside Your Comfort Zone
Coaching challenges. Can we talk?
Recruitment and Selection
Cutting edge communication comedy series. Developing successful mindsets
Respect, Switch On Series
Professional image
Business communication. Reading
Coaching and training. Clip no. 2b
Rhonda Carniol States Most Everyone Deals with Career Highs and Lows and Failure
Take away training. Adult learning principles
Can I Help You?
Karen Potter panel. Trends and innovations in the tech industry. Consumer-driven technology
HR Strategy and Management
Mike Beller Shares Anecdote On Handling Clients