Electronic Submission of Grades (e-Grading) via Titan Web
Frequently Asked Questions (FAQ's)
Below are frequently asked questions regarding Titan Web and e-Grading. Click on the question to get more information. If you do not find your question here, try the Troubleshooting Guides.
General
- Who can I contact for more help?
- What training is available?
- How do I logon to Titan Web?
- Why am I getting a "You do not have access to this page" message?
- I can't keep track of all my various logins and passwords. Why can't we have a single sign-on?
- I've forgotten my Titan Web logon UserID and/or Password. Who can I contact for help?
- Can I access Titan Web anytime, anywhere?
- Can I use Favorites to help me keep track of web pages I would like to access again easily?
Grades
- Why e-Grading? Who benefits?
- How do I access my grade rosters?
- What is the difference between a Class Roster and a Grade Roster?
- Do I have other options for submitting grades, other than electronically through Titan Web?
- Why can't I find my grade roster on Titan Web?
- When will I be able to enter my grades?
- I "team taught" a class this semester with two other instructors. How do I know which of us needs to record the grades? Will all three of us have access to the Grade Roster?
- What if I'm unable to enter or submit my grades? Can someone else record my grades for me?
- Do all my grades have to be entered at one time?
- How do I know that the grades I've recorded have been saved on the grade rosters?
- How do I submit the grades to the Registrar's Office? How will I know the grades have been submitted successfully?
- How will I know when the grades have been posted by the Registrar's Office?
- How do I change a grade after the posting deadline?
- Why can't instructors change grades electronically?
- How soon after I submit my grades will students be able to view their grades on Titan Web?
- Is an "F" the only grade I can give a student on my roster who never attended or stopped coming to class?
- If I change a grade for a student by submitting a Change of Grade Form to the Registrar's Office, will I be able to view the new grade on the Titan Web Grade Roster?
- Will I be able to look at my old grade rosters in Titan Web?
General
Who can I contact for
more help?
Most questions need to be directed to the Academic
Computing Help Desk. The Help Desk is available by phone at (920) 424-3020,
Monday through Friday, from 8:00 am to 4:30 pm, except holidays. You may leave a
voice message at other times. Or, you can contact them by email at acshelp@uwosh.edu. The Help Desk staff can
answer most technical questions such as browser and printing problems, and also
can resolve login ID and password problems. When in doubt about who to call for
help, contact the Help Desk and they will refer your question to the appropriate
person, if necessary.
Some questions need to be directed to the Registrar's Office. The Registrar's Office is available by phone at (920) 424-1199 or 0495, Monday through Friday from 7:45 am to 4:30 pm, except holidays. You may leave a voice message at 424-0495 or 424-2285 at other times. Or you can contact them at twgrades@uwosh.edu. The Registrar's Office staff answers general functionality, procedural or administrative questions, such as, "Why can't I record a certain grade?" or "Why is a student's name missing on the Grade Roster?"
Another great resource for questions is another colleague in your department.
New faculty are encouraged to consult with other faculty or academic staff in
the department who have graded in the past.
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What training is
available?
The Registrar's Office assumes users of the Titan Web
e-Grading system have basic knowledge of web browsers and basic computer skills.
If you are computer "shy", contact the Office of Training and User Support at
(920) 424-3010 or email chartre@uwosh.edu to locate appropriate learning
resources.
There is no classroom training for instructors. However, the Registrar's Office strongly recommends taking advantage of one or more of the following options:
- e-Grading tutorials (detailed and abbreviated instructions): Go to the Instructors/Advisors section on the Titan Web splash page (url: http://www.uwosh.edu/tw/). Links are also provided from the Registrar's Office website (url: http://www.uwosh.edu/registrar/index.php ). To prevent errors and maximize efficiency, you must, at minimum, follow the instructions provided in the abbreviated tutorial when recording grades!
- Demonstrations: These demos will cover the features of electronic grading, focusing on recording grades and potential problems you may encounter. Refer to the Registrar’s Office website (url: http://www.uwosh.edu/registrar/index.php) for e-Grading demo information. Departments may request an individual department e-Grading demo by calling the Registrar’s Office (0495) at least two weeks in advance to allow adequate preparation.
- One-on-One Assistance: In special circumstances, staff in the Registrar's Office will be available for individual e-Grading assistance. Call (920) 424-1199 or 0495, stop in Dempsey 142, or email twgrades@uwosh.edu to set up an appointment.
- FAQ's and Troubleshooting Guides: Links to these support documents can be found on the Titan Web splash page (url: http://www.uwosh.edu/tw/) by clicking on Instructor Advisor Help. Links are also provided from the Registrar’s Office website (url: http://www.uwosh.edu/registrar/index.php)
How do I log on to Titan
Web?
Open your web browser (Internet Explorer is recommended). In
the Address box at the top of the browser page, enter the following url and
click on ‘Go’: http://www.uwosh.edu/tw.
Click on the Titan Web Student Information Log on box. On the Titan Web Student
Information sign-on page, enter your User ID and Password. Click on the “Sign In”
button. If you are having difficulty logging on, contact the Help Desk at (920)
424-3020 or email acshelp@uwosh.edu for
assistance.
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Why am I getting a "You do not have
access to this page" message?
For security reasons, the Titan Web
system will log out any user not showing any activity in the system after 20
minutes. Grades entered but not saved within 20 minutes will be
lost. You will receive this message when you have been
logged out. To access Titan Web, simply log on to the system again. Remember,
however, that any work completed but NOT SAVED will be lost
when you are logged out! SAVE your work OFTEN and EARLY.
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I can't keep track of
all my various log on ids and passwords. Why can't we have a single
sign-on?
As a member of the University of Wisconsin Oshkosh faculty
and staff, you probably have several log on accounts that remain in effect as
long as you are employed at the University. You have an email account, a campus
network account, a PeopleSoft Student Information System (SIS) account, a Titan
Web account and, possibly, a D2L (Desire to Learn) account.
With the advent of new technology, it is the hope of our Information
Technology staff to eventually establish a single log on for faculty and staff
that will give them access to all systems. Meanwhile, PLEASE keep track of those
passwords! Write them down for future reference, but be careful to avoid
"identity theft".
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I've forgotten my Titan Web
log on User ID and/or Password. Who can I contact for help?
You
should visit or contact the Academic Computing Help Desk to have your password
reset. The office is located in Dempsey Hall, Room 207. The Help Desk is
available by phone at (920) 424-3020, Monday through Friday, from 8:00 am to
4:30 pm, except holidays. You may leave a voice message at other times. Or, you
can contact them by email at acshelp@uwosh.edu. For security reasons, an
authentication process is followed, so please exercise courtesy, respect and
patience.
It is the goal of the Registrar's Office to make available to faculty and
staff an electronic means of generating a new password without involving the
Help Desk or Registrar's Office. We hope this can be implemented in the future.
Meanwhile, we appreciate your cooperation in following the current procedures
for resetting passwords!
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Can I access Titan Web anytime,
anywhere?
Titan Web is generally available except from 2:00 am to
7:00 am, Monday through Friday. During this time, the system is taken down for
backups and/or maintenance. If the system is scheduled to be taken down on other
days, and or times, because of additional software upgrades, hardware
installations, etc., a notice will appear on the Titan Web splash page (url: http://www.uwosh.edu/tw/).
Occasionally, in an emergency situation, the system will have to be taken down
without prior notice, and we apologize for any inconvenience this may cause.
Titan Web can be accessed anywhere with a computer having internet
connectivity. However, system performance can depend on browser compatibility,
computer hardware, user volume, etc. Also, see the Troubleshooting Guide on Browser
Compatibility for tips on recording grades from a location outside the
United States.
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Can I use 'Favorites' in Internet
Explorer to help me keep track of web pages I would like to access again
easily?
Although not recommended due to some erratic results, you
can save web addresses in Internet Explorer. You should follow these steps for
this to work properly:
- Log on to Titan Web and navigate to your favorite page from HOME. It is important for each favorite you save to go back to HOME and start over.
- Bring up the page you want to create as a FAVORITE.
- Add the page to your Favorites. Change the name to something meaningful to you if you wish. Do Not Create or Put in a Folder at this Time!! Select Add to Favorites. Click OK.
- To organize your Favorites, you can create folders and then move the favorites into the appropriate folders. To create a folder, select Favorites, then Organize Favorites. Click on Create Folder, then Type the name of the folder in the highlighted New Folder frame. Click Close.
- Move your favorites into the folder by highlighting the favorite and click and drag it to the desired folder within the Organize Favorites dialog box. Click Close.
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Grades
Why e-grading? Who
benefits?
There are several reasons why the University decided to
implement electronic grading and abolish paper grade sheets in the Fall of 2004.
Here are some:
- Convenience – Enter grades electronically from home, office, at a friend’s house, while on vacation; basically anywhere, anytime! Grades can be entered and submitted from anywhere the instructor has web access. The process is efficient and the instructor is in full control of their own grading.
- Security – Eliminates misplaced grade sheets containing confidential student data! Only instructors with electronic access (monitored by departments and the Registrar’s Office) have authorization to record the grades.
- Timeliness – e-Grading has improved efficiencies campus wide in the collecting and recording of grades. The Registrar’s Office can monitor grading progress on-line and insure that grades are entered in a timely manner. Since grades are posted by the Registrar’s Office on a daily basis, students are able to view their grades the day after the instructor submits the electronic grade roster.
- Cost Savings – Average cost of purchasing grade sheets over two years was $1,100. Add to that the cost of maintaining out-dated printing and scanning equipment, and additional labor costs.
- Data Integrity – Less chance for grading errors as grades are validated upon entry on the electronic grade roster; avoids potential of errors in the scanning, saving, uploading and editing processes.
How do I access my grade rosters?
Grade rosters are accessed via Titan Web on the Faculty Center
page. For further instructions, review the e-Grading tutorials available on the
Registrar’s Office website (url: http://www.uwosh.edu/registrar/) .
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What is the difference between a
Class Roster and a Grade Roster?
A class roster is provided as a
means of monitoring the student enrollment in classes. As soon as one student
enrolls in the class, the class roster is accessible on Titan Web. A grade
roster is used for recording students’ grades and is not available on Titan Web
until the Registrar’s Office generates it, usually one week prior to the end
date of the class session.
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Do I have other options for
submitting grades, other than electronically through Titan Web?
The
only way to enter grades into the PeopleSoft Student Information System (SIS) is
through the Titan Web self-service system. Grades can be entered on the Titan
Web grade roster one at a time or exported/imported from Desire-to-Learn (D2L),
if using D2L’s gradebook functionality (as of Spring 2006). If you would like
more information about D2L, you can contact AnnMarie Johnson, Instructional
Developer at (920) 424-2210 or email paulukon@uwosh.edu.
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Why can’t I find my grade roster
on Titan Web?
This is usually a set up issue in the Student
Information System (SIS); you have not been defined in the system in such a way
that allows you to grade this section. Contact your department’s university
services associate to correct the problem.
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When will I
be able to enter my grades?
At the end of each session (i.e., 7W1,
7W2/14W, 10W/17W/3WI, 4W1, 4W2/8W) of each term (i.e., Fall, Spring, Summer)
instructors will be given access to Titan Web grade rosters to enter their
students’ final grades. The Registrar’s Office controls the availability of the
grade rosters, and rosters will be available approximately one week prior to the
end of a session, plus five calendar days after the normal end date of the
session. For specific information about electronic submission deadline dates,
see the e-Grading Calendar on the Registrar’s website
(url: http://www.uwosh.edu/registrar/). If you are ready to
grade ALL students earlier than the date published for access to the grade
roster, contact the Registrar’s Office at (920) 424-0495 for early generation of
the roster.
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I "team taught" a class this
semester with two other instructors. How do I know which of us needs to record
the grades? Will all three of us have access to the Grade
Roster?
Only one primary instructor will have access to the
Grade Roster in Titan Web to enter grades for your students.
Since all instructors of a class can be listed as primary instructors, it will
be the responsibility of the individual in your department and/or college who
builds your class in the SIS system to make sure the "grading" instructor is
listed FIRST in the Schedule of Classes, Instructors for
Meeting Pattern section. The Registrar's Office will programmatically assign the
grading access to the first instructor listed on the class. If
you believe you should be the grading instructor but cannot access the Grade
Roster, you need to contact your department's university services assistant or
chairperson for assistance.
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What if I'm
unable to enter or submit my grades? Can someone else record my grades for
me?
An important part of using the Titan Web system is to
have a secure environment. We need your help in creating this secure
environment. Under NO circumstances should you share your
password with anyone and do not ask other users to share passwords with you. The
Registrar’s Office expects instructors to enter their own grades, and grading
will be audited. Do NOT ask department university services associates to enter
grades for you!
If there are extenuating
circumstances prohibiting you from recording grades yourself, a “proxy” may be
identified and manually given grading access by the Registrar’s Office. This
request must be made in writing and approved by your College Dean, Department
Chair, and the Registrar, and must be renewed every term. Contact the
Registrar’s Office at (920) 424-0495 for a copy of the Proxy Grading Permission
Form.
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Do all my grades
have to be entered at one time?
It is not necessary to enter all
grades on the grade roster at one time. Students are listed alphabetically by
last name on the grade roster, and you have the ability to enter some grades,
save whatever grades are recorded at any point in time, and go back into the
Grade Roster later to enter more grades. A nice feature on the Titan Web Grade
Roster is the ability to click on a checkbox to “Display Unassigned
Grade Rosters Only.” You may also edit and change grades that you’ve
already recorded, submitted and approved until the official posting of
the grades has taken place. The most important thing
to remember is to SAVE your grades
OFTEN and EARLY as you record the
grades on the grade roster.
Once the grades are “posted” by the
Registrar’s Office, you will NOT be able to change the grade in Titan Web. You
must submit a Change of Grade Form to the Registrar’s Office
for processing. The form is available from your department’s university
services associate and the Registrar’s Office in Dempsey Hall, Rm. 130.
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How do I know that the grades
I've recorded have been saved on the grade rosters?
To
SAVE the grades you have entered on the grade roster, scroll to
the bottom of the roster page and click on the SAVE button. As
the grades are being saved, you will see the message, “Processing”, flashing in
the top right-hand corner of the roster page. When processing is completed, the
message will disappear and is replaced by the message, “Saved”.
If you’ve
entered grades or made changes to the grade roster and try to exit the roster
without saving, you will get the following message, “Would you like to save
before leaving?” You will then need to select “Yes”, “No” or “Cancel”. If you
choose No or Cancel, grades will NOT be saved and will be lost.
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How do I submit the grades
to the Registrar's Office? How will I know the grades have been submitted
successfully?
When you are completely finished
entering grades for a particular class, you need to electronically "submit" your
grade rosters to the Registrar's Office. You do this by using the drop-down
arrow on the "Approval Status" box and selecting
"Submit to Registrar." Click on SAVE at the
bottom of the roster to save the new approval status. If you have done
this successfully, you will receive an email confirmation message from the
Registrar's Office.
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How will I know when the
grades have been posted by the Registrar's Office?
At the end of
each business day, the Registrar’s Office will run a process to identify grade
rosters set to the “Submit to Registrar” status and the process will post those
grades to the students’ academic records. Once the posting is finished, you will
be able to access the grade roster, and you will see grades in the Official
Grade column.
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How do I change a grade
after the posting deadline?
All grades must be entered during the
grading "window" established by the Registrar's Office. At the close of the
grading period and after grades are posted, no further changes can be made
electronically. You will need to fill out a Change of Grade
Form and submit it to the Registrar's Office. The form is available
from your department's university services assistant or by stopping in the
Registrar's Office in Dempsey Hall, Room 130, and showing photo identification.
This form requires the signatures of instructor and department chairperson.
Certain exceptions apply for graduate courses. Contact the Registrar's Office at
(920) 424-1199 or 0495 for further assistance in changing grades after grades
are posted.
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Why can't
instructors change grades electronically?
Instructors can change
grades electronically up to the time the grade roster is posted by the
Registrar’s Office. If grades are submitted, but not posted, the Approval Status
can be changed from ‘Submit to Registrar’ back to ‘Ready to Grade’, allowing a
change of grade. Posting grades triggers a series of exhaustive computer
processes that must run sequentially in order for those grades to be updated in
all students’ records. However, the capability of changing grades electronically
after posting is being evaluated.
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How soon after I submit my
grades will students be able to view their grades on Titan
Web?
Students will be able to view their grades on Titan Web
immediately after being posted by the Registrar's Office. However, if students
are repeating courses, it is possible that their term and cumulative grade point
averages will be inaccurate until the Registrar's Office completes the posting
process and SIS Repeat Checking Process and manually corrects
any problems not handled by the processes. During this period of posting grades,
the Registrar's Office will add text on the Titan Web splash page and unofficial
transcripts to notify students of possible data discrepancies.
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Is an "F" the only grade I can give a
student who never attended or stopped coming to class?
If a
student's name appears on your grade roster, but has never attended the class,
it is likely s/he never formally dropped the class and you must assign a grade
of "F". However, it is possible the student has filed an appeal for a late drop
that has not been received or processed by the Registrar's Office at the time
your grade roster was generated for access on Titan Web. If so, when the appeal
is approved and processed by the Registrar's Office, the grade of "F" will be
removed and the class dropped from the student's academic transcript.
If a student stopped attending your class, use your own discretion as to the
appropriate grade to be assigned, based on the work completed by the student.
According to the UW Oshkosh Undergraduate Bulletin, the grade of "I"
(Incomplete) can be assigned "when a student is unable to complete the course
work because of illness, injury, or other extenuating circumstances.
"I" designations may also be assigned to students in
project-centered courses in which instruction is highly individualized or in
individually paced courses in which the material is extensively organized and
students can progress at rates determined by their abilities. In the latter
case, an "I" may be assigned only if at least two-thirds of the
course objectives have been accomplished within the grading period, and the
student has maintained a consistent rate of progress in the course.
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If I change a grade for a student
by submitting a Change of Grade Form to the Registrar's Office, will I be able
to view the new grade on the Titan Web Grade Roster?
Yes, grade
changes will be reflected on the Titan Web Grade Roster. You may always contact
the Registrar's Office at (920) 424-1199 or 0495 or email twgrades@uwosh.edu if you have questions
about the processing of a change of grade for a student.
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Will
I be able to look at my old grade rosters on Titan Web?
Yes, you
will continue to have access to past grade rosters that were graded
electronically.
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