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e-Grading: Troubleshooting Guide

Printing the Grade Roster

If you run into errors or problems when using Titan Web, this troubleshooting guide may help.

Below are frequently asked questions regarding printing problems. Click on the question to get more information:

Q: I’ve clicked on the browser print icon, but I don’t know where the printout went. How do I determine where it went or where to send the printout?
A: Anything you print from the Titan Web system will be sent to your default printer (or another printer that you have installed and selected). Instead of using the browser print icon, try choosing Print from the File menu on the browser window. The default printer will appear in the Name field of the Print dialog box. The Status, Type, Where, and Comment lines beneath the printer name field provide more descriptive information about the printer(s). Choose the printer you wish to print to and Click OK. If you still experience problems, you can contact the Help Line at (920) 424-3020 or email acshelp@uwosh.edu for assistance.
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Q: I’ve printed the Grade Roster using the browser print icon, but some of the information is cut off. How do I print a complete roster?
A: Instead of using the browser print icon, try choosing Print from the File menu on the browser window. On the Print dialog box, click on the Basics tab. In the Orientation section, choose Landscape. Click OK. Note: Navigation to landscape orientation may vary slightly, depending on your browser and browser version. Contact the Help Line at (920) 424-3020 or email acshelp@usosh.edu if you still need assistance.
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