Lincoln Hall
800 Algoma Boulevard
Oshkosh, WI  54901
Phone: (920) 424-0234
Toll-free: (800) INFO-UWO 
Fax: (920) 424-0235

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We've moved! 

Please visit us at our new location, Lincoln Hall, on the corner of Algoma Blvd. and Wisconsin St. Mail can still be directed to the address listed above. 

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D2L Tutorials

About D2L

You can use Desire2Learn (or D2L) for online courses, hybrid classes (with both online and in-class instruction) and distance learning opportunities.

Instructors may post syllabus, course materials, announcements and other course information to this site.

D2L Tutorials for Students


D2L Tutorials for Instructors


A Crucial Word About Working in Desire2Learn

For security reasons, Web access to courses in D2L is automatically terminated after 2 hours of inactivity (no movement from page to page).

This means that if you access your course, start typing (a reply to a discussion, for example), and then leave your computer for 2 hours or more, and then return, your access will have been terminated and you will lose whatever text you previously typed.

We generally recommend that users first type any replies longer than a sentence or two, especially for quizzes or exams, in a text editor (Word, WordPerfect, WordPad, NotePad, etc.), and then copy and paste them into the appropriate box in the course. This will greatly reduce the loss of text due to automatic termination, as well as to crashing browsers, power outages, etc.

Many users have found it useful to save the text editor pages in a file on their machines, in order to have another copy in the event any documents are lost in their courses.

Desire2Learn (D2L) FAQs

Q: Is there a sample course that I can view?

A: Yes. Please visit

Username: learner

Password: D2L

Choose ‘Online Education 101’ from the My Courses area. 

Take a look around.

Q: Is there a way to determine if my computer setup will work for D2L courses?

A: Yes. Please click on the System Check link at

Q: I am getting an error message when I log into my course. What is causing this?

A: There are two error messages that students typically receive when logging into their courses:

Invalid User Name/Password

This error is usually a result of logging in before the course access date (courses are opened one week prior to course start date), using a one or zero instead of the letters "l" or "o" (or vice versa), or using an incorrect Web address. Your welcome letter contains all the information needed to log into your course.

Unable to Open File

This error usually occurs because a student has a message waiting on their pager (upper-right corner of D2L) and their media player is not correctly set up to play the sound for the pager. To correct this problem, students will need to set up Windows Media Player or RealOne player to play WAV files. Alternatively, students can turn the pager sounds off in D2L by doing the following:

  • Click the My Preferences link in the Welcome box.
  • Click the Pager tab of the Preferences window.
  • Select the Off option for the Page Notifier.
  • Click the Save button.

If you still cannot get into your course after double-checking your welcome letter, or you need assistance with setting up your media player, please contact Technical Support (1-888-435-7589).

Q: When I attempt to view the course content, the pages are blank.

A: If you are using a dial-up modem connection, the page may not have completely loaded yet. Please give the page a reasonable amount of time to load.

If the page still does not load, your firewall or Internet browser security settings may be too strict. To determine if the problem is a firewall issue, temporarily disable your firewall and refresh the page. If the page appears correctly, you will need to configure your firewall to allow traffic from the Desire2Learn Web site.

If the page still does not appear, or you do not have a firewall, you will need to loosen your browser security settings. Please contact Technical Support (877) 724-7883 for assistance with your browser security configurations.

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John Gijsen

John Gijsen

Lean Facilitator at ThedaCare

“My adviser did more for me than any other adviser at any other college.”

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