Communication 220
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filed under:
CNL-course-bls-oa
Interviewing (3 credits)
This course will examine factors which influence successful attainment of interview objectives, which maximize information quality, and which enhance participant satisfaction. Theory and strategies appropriate to information-gathering, information-giving, personnel selection, performance appraisal, discipline, complaint and persuasive interviews will be discussed. Students will analyze professional interviews, participate in class exercises and role-playing to develop their interviewing skills.
