FAQ

Instructors: 

 

Is there a quick way to familiarize myself with your resources?  

 

We have a lot of resources, and they can be difficult for students to navigate at first.  Click here for a quick virtual tour of our website. For more in-depth tutorials about using our website and resources, please check out our CAPP tutorials.  You can also schedule time with one of our librarians for a thorough overview of the website, either virtually or in-person.  

 

I would like to bring my students to campus to visit the library.  How do I schedule a visit?

 

We would love to have your students on campus.  You are welcome to come for just a library tour or a session of library instruction (e.g. finding resources, searching strategies, etc.). For information about how to schedule a visit, please check out our Library Instruction page

 

I am unable to bring my students to campus; are there any other options for library instruction?

 

Coming to campus is not feasible for everyone, so we have several other options we’re happy to provide. We may be able to come visit your school (depending on date, location, and weather conditions).  We can also conduct a live webinar for your students. Finally, we can create a personalized tutorial video tailored for your course or a specific assignment. For information about these options, please visit our Library Instruction page.  You may also like us to create a course page.

 

What is a course page?

 

A course page consists of library resources curated specifically for your course by a UWO librarian.  The resources may include research databases, journals, books, videos, tutorials and more. Because we have so much content on our website, students may find a course page less intimidating to use.  Click here to see an example of a course page for CAPP students.  To request a course page for your course, email ammonsj@uwosh.edu

 

We aren’t able to visit campus or have a librarian from Polk visit, can we still use the resources?

 

Absolutely!  CAPP students and teachers have the same access to our resources that on-campus students and faculty have.  Students will need their NetIDs and passwords (the same information they used for scheduling their classes) to log into our website off-campus.  Please click here to see a tutorial video for how to log in.  



What are the best research options for my class?

 

The best research options vary depending on the subject of your course.  We generally recommend that CAPP students use databases for their research first rather than using Search@UW because the volume of content through Search@UW can be overwhelming.  A multidisciplinary database such as Academic Search Complete may be a good place for them to start.  Check out our subject pages for subject specific databases.  Also, we’d be happy to create a course page for your class.

 

Not all of my students are taking this course for CAPP credit, so they don’t have NetIDs.  What should we do?

 

Unfortunately, only the students who are taking the course for CAPP credit are licensed to use our resources.  If you have this situation, however, we can create a course page for your class that highlights databases that all of your students have access to through BadgerLink.  There are several databases that provide a similar searching experience for students (e.g. Academic Search Premier can be used rather than Academic Search Complete).  

 

I'm not sure if my students' NetIDs are working.  What can I do?

 

You can verify individual student NetIDs on our page here.  If it gives you an error message, please save the image and email ammonsj@uwosh.edu with the information.  We will try to resolve the issue as quickly as possible.  If your student doesn't remember their NetID, they need to contact the IT Help Desk at 920-424-3020 or email helpdesk@uwosh.edu. 

 

Can I get/Do I need TitanCards for my students?

 

TitanCards are the on-campus university ID.  Students use them to check out materials from the library.  You are certainly welcome to have students obtain a TitanCard, however, it is not necessary for using online library materials. For accessing digital items, students only need a NetID and password. If you would like students to check out physical books or items while they are on campus, we recommend that you order your TitanCards ahead of time through the CAPP office and Reeve Union. Click here for directions.

 



Students:

 

What is a NetID?

 

A NetID is a username and password combination which allows access to University services, including registration for courses. The NetID username is generated from University records and typically includes some combination of a user’s first and last name and, for some, digits of the campus ID number.  Click here for general information about the NetID from the IT department. 

I don’t remember my NetID and/or password.  Where can I find this information?

 

Unfortunately, we at the library don’t have the ability to reset your NetID.  If you have lost this information, you can contact our IT department at 920-424-3020. You may have to provide personal information to verify your identity.  

 

Why should I use articles from the library when I can use Google?

 

When you are in a CAPP course, you are doing research at the undergraduate level.  Professors expect students to be able to access and cite reliable and current academic sources.  Google may provide sources that do not have reliable, current, or accurate information.  

 

What are academic sources?

 

Academic sources are usually books and peer-reviewed journal articles.  They are written at a high reading level and usually include specialized vocabulary. They assume the reader has a deep working knowledge of the subject and are usually written by experts in the field.  

 

What are scholarly/peer-reviewed articles?

 

Peer-reviewed articles have been researched and written by an expert, submitted to an appropriate journal, and reviewed by a group of peers in the field. Because they are evaluated so thoroughly, they are generally considered to be very reliable. 

 

How do I use Search@UW to find articles and eBooks?

 

Please click here to see our tutorial on using Search@UW.