Request Types

There are several types of requests you can make to get an item and have it held for you at the Circulation Desk at Polk Library. When you click on the "Get It" tab in Search@UW, you may have one or more options available to you:

Local Request

Use this option to have an item owned by Polk Library retrieved and held for you at the Circulation Desk for you to pick up.  If an item is checked out, this option will place a recall on the item from the patron that has it checked out.  Recalls generally take a little more time, so the better (faster) option is to try a UW Request, first.

UW Request

If Polk Library does not own an item or it is currently unavailable, you can request a copy from another UW-System library and have it waiting for you at the Circulation Desk ready to be checked out in 2-5 days.  For more information on requesting UW System library materials, see the UW System Requesting page.

Interlibrary Loan

This option will appear for journal articles if you use the "expand my results" option in Search@UW. If Polk Library does not subscribe to a journal electronically, you may request a copy of the article through Interlibrary Loan.  You may also see an Interlibrary Loan option on select physical item records if UW Request is not available as an option for requesting an item.

You will be notified by email when the item is available to be picked up at the Circulation Desk. The email you receive will indicate how long the item will be held for you to pick it up.