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Viewing Your Requests

View/Modify Outstanding Requests

  • Outstanding Request(s) are requests still in process. They do not include items that are checked out, cancelled, or articles that you have already received. Logon to ILLiad using your Titan Card number and last name. Press the button "View/Modify Outstanding Requests" . Selecting the appropriate transactions number button for the request to display a detailed information page. From here you may edit the request by changing information or providing additional information. See Editing a Request. You may also check the status of a request by selecting the appropriate transaction number button and scrolling to the bottom of the page. To see an explanation of ILLiad statuses see Explanation of ILLiad Statuses. "Return to the Main Menu" for further transactions.
  • When you are finished using ILLiad, please exit by pressing the button labeled "Exit ILLiad System" at the top of the Main Menu.

View/Download Electronically Received Articles

  • Requests received electronically are posted here for you to view and download.
  • Requests stay here for 30 days from when the article is received.

View/Renew Checked Out Items

  • Logon to ILLiad using your Titan Card number and last name.
  • Press the button "Checked Out Items" to view all the requests checked out to your username.
  • Select the appropriate transaction number button for the request you wish to view/renew. You will then see detailed information about that request.
  • You can check the due date or see if renewals are allowed (see the "Renewals Allowed?" question).
  • To place a renewal request see Renewing an Item.
  • Return to the Main Menu" for further transactions.
  • When you are finished using ILLiad, please exit by pressing the button labeled "Exit ILLiad System" at the top of the Main Menu.

View Request History

  • Logon to ILLiad using your Titan Card number and last name.
  • Press the button "View Request History" to view all the requests that have been completed (photocopies that have been received and loans that have been returned) using ILLiad.
  • Select the appropriate transaction number button for the request you want to view. You will then see detailed information about that request.
  • This function helps you avoid submitting duplicate requests. It also gives you a list of all the items you have obtained through ILLiad.
  • Return to the Main Menu" for further transactions.
  • When you are finished using ILLiad, please exit by pressing the button labeled "Exit ILLiad System" at the top of the Main Menu.

View/Resubmit Cancelled Requests

  • Logon to ILLiad using your Titan Card number and last name.
  • Press the button "View/Resubmit Cancelled Requests" to view all the requests that have been cancelled.
  • Select the appropriate transaction number button for the request you wish to view/resubmit. You will then see detailed information about that request providing the reason for cancellation.
  • You can resubmit the cancelled request by selecting the button "Resubmit Request" at the top right-hand corner of the screen. (You should only resubmit the request if you have more information about the or have had a search done through circulation on an item we own and it has been declared missing.)
  • A request form will open with the request's previous information. Edit what is necessary, then click the button "Submit Request" at the bottom of the page.
  • The Main Menu will then reappear displaying a message confirming that your request has been updated successfully.
  • When you are finished using ILLiad, please exit by pressing the button labeled "Exit ILLiad System" at the top of the Main Menu.

Where are my requests? I cannot find them.

There are several different places your requests may be:

  • View/Modify Outstanding Requests -- Use this button to view, edit, or cancel those requests that are still in process.
  • Checked Out Items -- Use this button to view or renew item checked out to your username.
  • View Request History -- Use this button to see all your completed requests. Completed requests are photocopies you have already received and loans you have returned.
  • View/Resubmit Cancelled Requests -- Use this button to view or resubmit any request that has been cancelled either by Interlibrary Loan staff or you.

How do I check the status of a request?

To check the status of a request follow this procedure:

  • Logon to ILLiad using your Titan Card number and last name. Press the "View/Modify Outstanding Requests" button to view all the requests still in process on ILLiad. Select the appropriate transaction number button for the request you wish to check the status for. You will then see detailed information. Scroll to the bottom of the page. To see an explanation of ILLiad statuses see Explanation of ILLiad Statuses.
  • When you are finished using ILLiad, please exit by pressing the button labeled "Exit ILLiad System" at the top of the Main Menu.

Why don't I see all my older requests in my request history?

From time to time we purge older records from ILLiad. Our policy is to keep requests online for several years in order to comply with record keeping requirements of the copyright law.

Interlibrary Loan
920-424-3348
920-424-2175 (Fax)
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