Information Technology

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Institutional effectiveness powered by IT


The mission of information technology is to enable continuous improvement in institutional effectiveness. In 2015 we are focused on:

  • Student retention, progression, and graduation
  • Supporting enrollment management
  • Controlling costs
  • Increasing revenue

Key Performance Indicators

  1. Strategic Alignment How well are our resources aligned with the highest priorities and mission objectives of the institution?
  2. Operational Efficiency How well are we maximizing throughput with available resources, within our own department and also enabling other departments to do the same?
  3. Constituent Experience How seamless and satisfying is the IT experience for our students, faculty, and staff?
  4. Risk Management How well are we assuring service quality and reliability, identity protection, and investment performance? 
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by Nguyen, T. Kim last modified Apr 23, 2015 09:47 AM