Frequently Asked Questions
The following is a list of questions that are most often asked. If you have any other questions that are not listed on this page feel free to contact us at 424-2424.
Questions About Our Hours and Appointments
What hours are you open?
Where can I go for health care when you are closed?
Can I come to the Student Health Center during the summer if I am not in summer school?
Can I come to the Student Health Center after I graduate?
Do I need an appointment to see a Doctor or Nurse Practitioner?
Questions About Our Fees
What does it cost to use the Student Health Center?
How do I pay for services?
Will you bill my insurance for my services at the Student Health Center?
Questions About Perscriptions and Pharmacies
Can I get my prescription filled at the Student Health Center?
Where is the closest pharmacy?
Questions About Health Insurance
What do I do if I need Health Insurance?
Questions About Birth Control
What do I need to do to get the pill or other birth control?
Do I need a prescription for emergency contraception?
What is the Family Planning Waiver?
Questions About Health Tests and Shots
What do I do if I am worried I might have an STD?
What do I need to do to get a TB skin test?
Do you provide meningitis shots?
Do you provide flu (respiratory influenza) shots?
Reception desk and phone hours: M-F 8:00am - 4:30 pm.
Clinic Hours
Fall or Spring semester
By appointment: Monday 8am-6:30pm, T-F 8am - 4:30pm
Walk in: M-F 9am - 4pm
Interims
By appointment: M- F 8am - 4:30pm
Walk-in: M-F 9am-4pm
Summer Session
By appointment only: M-F 8am -12 noon and 1- 4 pm
When classes not in session
By appointment only: M-F 8am -12 noon and 1- 4pm
Where Can I Go For Health Care When You Are Closed?
There are two community 24 hour health information phone lines:
NurseDirect
920-231-6578 or 800-362-9900
www.affinityhealth.org
ThedaCare On Call
920-830-6877 or
800-236-2236
www.thedacare.org
There are three urgent care clinics in the community:
Affinity Immediate Care
1855 S. Koeller
Oshkosh, WI 54904
920-223-7300
Hours: 8am - 8pm M-F
8am-12pm Weekends and Holidays
Aurora Walk-In Clinic
855 Westhaven Dr.
Oshkosh, WI 54904
920-303-8700
Hours: 8am - 8pm M-F
8am-12noon Saturdays
Mercy Medical Center Urgent Care
500 S. Oakwood Rd.
Oshkosh, WI 54904
920-223-2000
Hours: 8am - 8pm M-F
8am-12pm Weekends and Holidays
Can I come to the Student Health Center during the summer if I am not in summer school?
Yes, but there is a visit fee unless you are being seen for follow-up care. To see if you qualify for follow-up care, call 424-2424.
Can I come to the Student Health Center after I graduate?
Students are no longer eligible for services upon graduation. However, if you require follow up care, your provider may authorize limited additional visits.
Do I need an appointment to see a Doctor or Nurse Practitioner?
Appointments are preferred but walk-in hours are available during the two academic semesters from 9am to 4pm. There may be long waits when requesting to be seen during walk-in clinic. Acutely ill or injured patients are always given priority.
Appointments are required for physicals, gynecological exams, STD testing, psychiatric care, patient assistance for medications, and travel health. You are encouraged to arrive at least 10 minutes before your scheduled appointment to complete paperwork. You may request to be seen by a provider of your choice.
What does it cost to use the Student Health Center?
There is no charge for most office visits. There are nominal charges for medical supplies, procedures, lab tests and medications. See our current fee schedule.
You can pay for services at the time of care with cash, check, Titan Card. Your other option is to have your charges applied to your student account. These charges are then rolled into your current UW Oshkosh account balance. The Billing Office will include the charges in your next billing statement and it will be sent to you, at your home address. The only thing that you will see on your bill is "Student Health Center charges" and the date of service. You can pay your bill during regular business hours at the Cashiers window on the second floor in Dempsy Hall.
Will you bill my insurance for my services at the Student Health Center?
No, the Student Health Center does not bill insurance, other than the Family Planning Waiver. If requested, we will give you a copy of your receipt, with the proper information to enable you to submit your charges to your insurance company for possible reimbursement.
It is important for you to carry a copy of your health insurance card. Many insurance plans will only cover the cost of care at specific hospitals/clinics. If you require x-rays or specialty care, it is important for you to know where your care will be covered.
Can I get my prescription filled at the Student Health Center?
Most prescriptions can not be filled at the Student Health Center. We stock a very limited supply of pharmaceuticals which are generally ordered by one of our health care providers. In general, if you need to get prescriptions filled regularly, you need to make arrangements to have your prescription transferred to a pharmacy in Oshkosh.
Where is the closest pharmacy?
(Some of these pharmacies may deliver for a fee.)
Downtown (walking distance):
Morton Drug
200 City Center
920-236-3277
Schultz Pharmacy
220 N. Main St.
920-233-2151
All others:
Aurora Pharmacies
1940 S. Koeller
920-236-9494
2101 Bowen St.
920-303-5006
855 Westhaven Dr.
920-303-8830
Morton Pharmacy
2700 W 9th Ave
920-236-1430
Shopko Pharmacy
1300 Koeller St.
920-426-5770
Target Pharmacy
1900 S. Koeller St.
920-233-4287
Walgreen Drug Pharmacies
950 S. Koeller St.
920-303-1712
1100 Emmers La
920-237-4753
315 W. Murdock Ave
920-231-8664
Walmart Pharmacy
351 S. Washburn
Oshkosh, WI 54904
920-231-2219
What do I do if I need Health Insurance?
We recommend that all students have health insurance coverage. If you are not covered by your parents' plan, UW System has made available a quality, comprehensive plan for you to consider.
The plan description is available at: www.sas-mn.com (under colleges click on "Look Up School"). A brochure is available at the Student Health Center.
For information from the company contact:
1-800-328-2739 or
Candy Mears (Account Manager)
(651) 209-5991
candym@sas-mn.com
If you have additional questions contact:
Rosalie Slomski (Office Manager)
920-424-2425
slomski@uwosh.edu.
What do I need to do to get the pill or other birth control?
Condoms are free at the Student Health Center and are available at the front desk or in exam rooms. The TitanWell booth also provides free condoms.
The Student Health Center dispenses a variety of birth control pills, NuvaRing (the Ring), OrthoEvra (the Patch), and Depo Provera (the Shot) at a low cost. These methods require a prescription, so you will need to make an appointment with a doctor or nurse practitioner. You will also need to fill out health forms (weblink) prior to your appointment. Please bring the completed forms with you to your gynecological exam. If necessary, you can get up to 3 months of birth control prior to having a gynecological exam by making an appointment with a nurse practitioner.
If you are already on a form of prescription birth control you can have your prescription transferred to the Student Health Center by having your clinic at home complete a "Birth Control Pill Request" Form. Please have your health care provider complete this form and return it to us by Fax (920-424-1769) or in person.
Information about Birth Control is available at:
Mayo Clinic Birth Control Information
Planned Parenthood
Do I need a prescription for emergency contraception?
Plan B (Emergency Contraception) can prevent a pregnancy after birth control failure or unprotected sex. It is available for a reduced fee at the Student Health Center after a brief consultation. It is also available without a prescription from most pharmacies. You have to show evidence that you are age 17 or older to purchase it.
Women are encouraged to get Plan B in advance. The sooner it is taken after unprotected sex, the more effective it is at preventing pregnancy. For more information on emergency contraception, visit the Plan B website.
What is the Family Planning Waiver?
The Family Planning Waiver is a Medicaid Program that enables you to receive free contraceptive care if you meet the eligibility requirements. You are eligible for this program even if you are covered by another form of health insurance.
For more information visit: http://dhfs.wisconsin.gov/Medicaid1/recpubs/factsheets/phc10068.htm.
To enroll, request an application form at the Student Health Center front desk. When completed, the application will be reviewed by staff and eligibility will be discussed.
To apply online go to: access.wisconsin.gov.
What do I do if I am worried I might have an STD?
Call the clinic and make an appointment to see a doctor or nurse practitioner for evaluation and testing. During your appointment your medical provider will review recommendations and charges for STD testing with you. Together you can make decisions about which tests are necessary.
For more information on STD testing, visit: www.ashastd.org.
What do I need to do to get a TB skin test?
You do not need an appointment for a TB skin test. You can come into the clinic anytime between 9:00-11:00 a.m. and 1:00-4:00 p.m. Monday through Wednesday to receive the test. You must be able to return 48-72 hours after the injection to have the test read. There is a nominal charge. You must complete a form, sign it and bring it with you.
For more information on TB tests visit: TB Fact Sheets.
Do you provide meningitis shots?
We encourage all students living in residence halls to be vaccinated with either Menomune or Menactra to prevent meningitis. We hold an annual Meningitis Vaccine Clinic every September in Reeve Union. There is a charge for the vaccine and you can pay by cash, check, TitanCard or put it on your student account. If you can't come to the clinic, please call and schedule an appointment to get your vaccine at the Health Center.
For more information on meningitis, visit: www.cdc.gov/nip/vaccine/mening/meni_NMA_brochure.pdf
UW Oshkosh Meningitis Fact Sheet
Do you provide flu (respiratory influenza) shots?
Yes, we encourage all students to receive an annual flu shot. The strain of circulating flu changes annually, therefore you need a new immunization every Fall. The flu is highly contagious and living in a community setting and/or attending large classes increase the chances that you will get the respiratory flu. Symptoms include high fever, sore throat, body aches and cough which can keep you out of class for several days.
We hold an annual Flu Clinic every Fall in Reeve Union. There is a charge for the vaccine and you can pay by cash, check, TitanCard or charge it to your student account. Vaccines are given on a first come, first serve basis and supplies are limited. Check our home page for dates / times / costs. If you can't come to the clinic, please call and schedule an appointment to get your vaccine at the Health Center.
For more information on flu, visit: www.cdc.gov/flu.