University of Wisconsin Oskosh

College of Business Administration

28-449 Operations Management Topics

Dr. Steve Dunn

Spring 2001

Office: Clow Faculty 212 Phone: 424-2162 Email: docdunn01@yahoo.com

Office Hours: MW 10:15-11 AM, 2-3 PM

Required Texts: Why ERP? By F. Robert Jacobs and D. Clay Whybark

To Do, Doing, Done by G. Lynne Snead and Joyce Wycoff

The Negotiators Toolkit by Roger Volkma

Course Description

The topics class is designed to allow the instructor to cover specific operations management topics that are relevant at the time of the course offering. This semester, I have opted for a smorgasbord of 3 topics that are of vital importance to operations managers, yet do not receive enough discussion in our normal course offerings: Enterprise Resource Planning (ERP), Project Management, and Negotiation skills.

Assignments

The internet will be utilized on a regular basis for feedback and information. You should check your email account on a regular basis for any changes or notifications. Written topic assignments will have the details given at the time of assignment. Participation is critical to your final grade-be prepared for class.

Course Evaluation

Grades will be determined based upon a 500-point scale based upon the following:

Participation 300

Negotiation Game 100

Topic Assignments(5) 100

Tentative Schedule

Course Outline Reading

1/29 Introduction/Photos

1/31 History of Manufacturing Software preface

2/5 ERP-Why? Pp. 1-38

2/7 SAP-Implementation pp. 39-76

2/12 Back at the Plant pp. 77-116

2/14 Keys to success pp. 117-127

Course Outline Reading

2/19 Project Management Basics pp. 1-16

2/21 Choosing Projects Section 1

2/26 Organization Section 2

2/28 Organization (cont.)

3/5 Tips, Tricks and Traps TBA

3/7 Planning Section 3, pp. 111-174

3/12 Planning (cont.)

3/14 Implementation and Follow-Up Section 3, pp. 175-239

3/17- 3/25 Spring Break

3/26 Implementation (cont.)

3/28 Negotiation Introduction TBA

4/2 What is Negotiation? Chapter 1

4/4 Strategy Chapter 2

4/9 Bargaining Chapter 3

4/11 Personal Assessment TBA

4/16 Integrative Chapter 4

4/18 Tips, Tricks and Traps TBA

4/23 Biases Chapter 5

4/25 Leverage Chapter 6

4/30 Ethics Chapter 7

5/2 Global Issues Chapter 8

5/7 Approaches to Problems Chapter 9

5/9 Negotation Game