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Evaluation Criteria
proposed evaluation criteria for determining the priority sequence of workflow apps and features to implement
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These are taken from our Task Force charge:
- Solve real problems for faculty, staff, and students
- Deliver benefits to a broad cross section of people from multiple constituent groups on campus
- Rely on existing web services for accurate data (leveraging the investment in existing services and allowing integration with new services)
- Reduce manual work and the necessity to re-key information
- Stress interoperability of systems
- Improve the sustainability of campus
The measures will therefore be:
- Is this a real problem?
- Who are the primary users/beneficiaries? (constituent group)
- How many primary users?
- How often will they use it?
- Sustainability:
- How much paper will it eliminate? (number of sheets, dollars, file cabinets)
- How much toner and other supplies will it eliminate? (e.g. printer wear and tear) (number of cartridges, dollars, printers we don't need)
- How much time will it save?
- How much manual data entry and how many data entry errors will be eliminated? (minutes, hours per day, per year)
- How much faster will the process become? (minutes per, or per day/week/year)
- How can we streamline the current process? (number of steps, number of people touching it)
- How much easier will it be to look up or update information? (time to find paper copies, time to eliminate data errors due to duplication, ability to share simultaneously)
- How much money or staff time will it save? (dollars, hours per year, number of staff equivalent)
- Will it feed data into or use data from other systems more easily?
Setting SMART goals: specific, measurable, achievable, realistic, tangible
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