Goals Statement
- Provide confidential consultative services to individual employees including; problem assessment, educational and problem solving support, short-term individual counseling, crisis intervention and referral.
- Provide confidential consultation to supervisors, department chairs and union stewards in utilization and referral of employees to EAP. Consultation for individual and workgroup problems may include prevention services, problem identification, strategies to improve communication, team building, conflict management as well as crisis intervention, management and debriefing as needed.
- Collaborate on University-wide efforts to improve the workplace such as staff orientation, wellness programs, sexual harassment training, affirmative action, prevention of workplace violence, supervisory leadership and training.
- Increase visibility and utilization of EAP programs and services.*
- Evaluate and review policy and procedures in accordance with national standards of EAP procedure and ethics of Employee Assistance Program of America and American Psychological Association.**
- Promote initiatives in keeping with university needs or requests from a segment of the employee population.
* The Public Relations Committee functions under the EAP Advisory Board and is charged with marketing, promotion and outreach of EAP services. Programs and activities to improve EAP public relations and education include educational offerings, informational tables, and an EAP Newsletter.
** The Quality Assurance Committee functions under the EAP Advisory Board and is charged with evaluating: employee needs, employee satisfaction with services, perceptions of university community regarding EAP, accomplishment of program goals, and internal check and counter check systems according to those standards.
Reviewed EAP staff: October 29, 2002
Approved EAP Advisory Board: February 17, 2003
