Tag Archive for 'Supply Chain'

Internship Spotlight: Eric Hetzel, Mercury Marine

Eric Hetzel, Supply Chain Analyst

Obtaining My Internship

I obtained my internship by attending the career fair provided by the University of Wisconsin Oshkosh.  At first, I was not going to talk to Mercury, but I ended up doing it and I got a phone interview.  I missed the call on the phone interview, and I figured I didn’t have a chance at the internship.  Luckily for me, Mercury called again two days later and I did well enough on the phone interview to receive an actual interview at Mercury Marine.

When the e-mail came that delivered the information on the interview, I could not believe it, the interview was going to be four hours.  I had never done anything like that before in my life.  After doing the interview, and getting a call informing me that I had received an offer, I started my first day on May 29th.  I was very anxious about this internship.  I heard that Mercury was a place where they gave you a lot of responsibility, and expected good interns.  I knew that expectations were high and I was going to have to work extremely hard to impress.

What I Do On a Day to Day Basis

When I started at Mercury in late May, I began on the further process desk.  Further process means that we ship parts to another company who machine, paint, or process parts in to the form that is needed.  Then those parts are shipped back to us for use.  Part way through my internship they wanted a full time employee on this desk and co-ops to start using the mechanical desk.  The mechanical desk has the most parts by volume, but they are much smaller and cheaper parts. Every day I start by grabbing the daily reports that are distributed amongst the analysts and buyers within the purchasing department.  These reports are reviewed, and the system may be adjusted to keep the parts on track.  Often time’s phone calls and emails are necessary to contact the supplier and discuss the issues that are occurring.  Orders are then either moved in or out to adjust to the schedule.  Most suppliers are incredibly helpful, and that is nice to have.  The thing that I like most about the job is the random situations that occur.  Rarely are two situations the same, so many variables can occur at any time.  This makes the job intense but interesting.


The main challenges that I face are dealing with stock losses and suppliers who are past due on their shipments.  Stock losses can occur at any time and when they do, you must contact the supplier and try to work magic to bring in enough parts to ensure that the line does not go down.  Past due suppliers are more frustrating then anything.  To get them caught up, you have to remind them of the consequences for shutting a line down.

What I have Learned 

Passing the halfway point in this internship, I have realized that this internship was everything that I could have asked for in terms of experience and enjoyment.  I feel that I am prepared for any job within this field of study because of Mercury’s demand.  The demand can vary so much here, which causes havoc within this job.  If I can handle the fluctuating demand from here, I feel that I can handle anything else as an analyst.

Internship Spotlight: Corbin Stenz, Mercury Marine

What I Do

I am currently in the Trade and Compliance Department at Mercury Marine. I handle export shipments to branches in Australia and Belgium, and less than container loads to customers in Latin America. I also work in import doing the following: import security filings, 7501 entry forms and duty payments. I also monitor our denied party screening database and software.

Trade and Compliance

I personally think that the Trade and Compliance Department is one of the most important not talked about departments in large companies. Our department clears shipments through customs that arrive from foreign suppliers. Without us our production could become slow or nonexistent.  We handle all of the import documentation which if not filed properly or mistakes are made can result in fines in 10,000 per entry.  Our goal is to get freight in as quickly and smoothly as possible while keeping costs at a minimum.

My Experience

This is my first internship/CO-OP  I’ve had and it has been quite the learning experience.  I started my internship on January 16th. Mercury Marine has done a fantastic job at giving me opportunities to learn and be successful. They provide me with training seminars in-house and off site, lunch and learns, and job shadowing. This experience has given me an overview of a department I had no prior knowledge about and a potential new career path.

Lean Six Sigma

Mercury has also given me the opportunity to be a member on a Lean Six Sigma Team. Although I’m not going to play a major role, it’s an opportunity I’m extremely excited for. This project revolves around assists and customs valuation.  This will allow me to see how project are completed in a major company. I will also have the opportunity to work with several people outside of my department allowing me to network and possibly see different departs and how they do things.


Another area in trade and compliance at Mercury is classification. This team classifies parts and engines to tariff codes referred to HTSUS. Currently I am just starting in this area of the department. Classification gives me the opportunity to work with engineers and learn about engines and engine systems. I would have never thought I would get the chance to be an engineer with a business degree.

Overall Mercury has given me great opportunities and I would recommend them to anyone looking for an internship!

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