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Internship Spotlight: Jessica Miller, Pinnacle Machine LLC

 

Jessica Miller, Human Resource Major

Jessica Miller, Human Resource Major

 

Company Overview

Currently I am a proud intern at Pinnacle Machine LLC located in Appleton Wisconsin. I work as a Human Resource Manager. This consists of aiding employees with any needs they may have from benefits to scheduling conflicts, designing and implementing recruitment and evaluation processes, modifying the handbook, and overall helping in the development of a Human Resource department for the first time.

Pinnacle Machine began production in 1993 as a small three man shop, including owner Don Miller. Since that time they have grown steadily into a forty-five plus employee operation. Pinnacle Machine specializes in using exotic materials in the engineering, designing and creating of various metal products; a major market being tha

t of hydro plants. Thirty machines varying from mills to lathes to CNCs produce products such as pumps, casings, shafts, and impellers. Pinnacle Machines products may be found around the local Fox Valley area, throughout the United States, and in a few other countries. Pinnacle Machine continues to become a key player in the machining industry and has recently began the acquisition of another plant which will double the size of the organization.

 

Obtaining my internship

Previous to being offered the internship at Pinnacle Machine I had worked as an employee for five years doing basic reception work. In that time I developed strong relationships with my supervisors and co-workers, making them aware of my studies and progress throughout my college career. I had discussed with the owner, of whom I often did secretary work for, about the benefits of developing a Human Resource department, especially given the growth planned for the near future. Shortly thereafter I was called into a private meeting with him and two of my other supervisors. At first, I was nervous that I overstepped my boundaries suggesting such a change as a whole additional department; after all I was there to answer phones, not give advice to a man who built a company from scratch before I was even walking. My fears subsided when upon walking into the room he smiled and asked if I was up for a challenge, knowing I was looking for an internship for school; he offered me the opportunity to head in the development of the beginning of a Human Resource department, given I could demonstrate it was beneficial. Needless to say, I jumped at the opportunity as I was already a member of the Pinnacle team and culture, and shortly after began the development of the department to the best of my ability; with him and other management mentoring and supporting my knowledge on the subject.

 

What I learned

I am forever grateful for the opportunity given to me by Pinnacle Machine and its management team, as it has taught me so much about myself, my career choice, and what I can expect as a business professional. I have learned that I can be confident in the education I am receiving as it truly does assist in my daily duties. I have also learned that if I truly am passionate about something and have the motivation I do have the ability to get programs implemented and make a huge difference in the organization as a whole. Perhaps the most important thing about myself that I have learned is that I am now viewed as a professional and can be proud of that. My internship additionally has made me confident in my choice of major and ultimately career. I actually enjoy getting up in the morning, going to work and feeling like I made the workplace a better place that day, or the company a little more efficient. Lastly, I have had the first opportunity to sit in with many of the management team and owners to get an idea of what a life as a business professional entails; things that you cannot read in books.

Inevitably, I also learned and developed many of the skills desirable in a Human Resource position. I was given the opportunity and resources to try new things and the support to implement many of my ideas. This gave me daily practice of a HR professional, only strengthening my experience.

The internship at Pinnacle Machine has been one of the most rewarding adventures of my college career. I was able to be part of a company that let me put all that I was learning in the class room to action and trusted in my education. This gave me the opportunity for hands on experience at both failure and success in an active work environment; allowing me to grow wiser on the subject. Upon completion on the internship at Pinnacle I am hoping to secure a full time position.

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