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Google Chrome Bug - D2L Work Arounds

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There is a bug in the current version of Chrome that is preventing some areas of D2L from being visible to users. The following contains information on working around the problems.

Update - Chrome v.32 

Although Google released a new version of Chrome in January 2014 that fixed many of the problems described below.  The new version has introduced a new problem.  
 
Although inconsistent, Chrome can be a problem when viewing anything that operates off of a pop-up window in D2L.  
 
Examples include but are not limited to the following:
  • Adding Content to a course.
  • Leaving feedback on Grade Items
  • Spellchecking Discussion Posts

If you encounter a problem, clearing the browser cache MAY help.  However, it might be necessary to use another browser.   We are hoping the next version will address this problem. 

 

Chrome v. 31

Video Tutorial
 

video platform video management video solutionsvideo player

 

Written Instructions

Revealing Hidden content in Chrome can be done in any of the following ways.

  • With your mouse pointing to the blank space where the content is apparently missing right click and select "Reload frame".
  • Alternatively, on screens where there is a visible frame divider, move the divider to restore a normal view.
  • If text is hidden in the Content area, grab the side of the entire browser window and make the window narrower until the content comes into view. You may then resize the window as desired.
D2L FAQ Feedback

If you have a question about D2L which we haven't answered in the Frequently Asked Questions or notice anything that is unclear please let us know and we will review the content.

Please contact d2l [at] uwosh [dot] edu

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