Personal tools
You are here: Home > Dropbox > Why can't my students see their paper feedback? (Why won't the Markup icon appear?)

Why can't my students see their paper feedback? (Why won't the Markup icon appear?)

Once an instructor corrects a paper through Turnitin, a few key things must happen in order to for students to be able to view the grade and feedback from the Originality Report or Markup done on the paper.

Double Check the Steps


A student submitted a second (revised) paper after giving feedback and now the student cannot see the new feedback:

  • In this particular case, the feedback given from the first submission must be completely cleared.  To do this:
  1. Find the desired student in the correct Dropbox folder.
  2. Click Grade and Feedback Published: 
    gradeandfeedback published
  3. Click Retract and Clear Feedback.
    retract and clear feedback
  4. A new window will appear asking for verification on the decision to clear feedback. Click Yes.
  5. Now continue to add and publish feedback as normal.  The Markup icon will appear.



D2L FAQ Feedback

If you have a question about D2L which we haven't answered in the Frequently Asked Questions or notice anything that is unclear please let us know and we will review the content.

Please contact d2l [at] uwosh [dot] edu