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Phishing Scam Alert: OneClass Chrome Extension Inbox
A malicious "OneClass" Chrome Extension is part of a current phishing scam which, if installed, may send email on students' behalf and also attempt to collect user credentials. This malicious extension is known to affect any LMS, regardless of brand, and takes advantage of unsuspecting users.

The extension is not available in the Chrome Extensions Store. Students are being phished via an email that encourages the installation by offering a link. The message content contains:
"Hey guys, I just found some really helpful notes for the upcoming exams for <University Name> courses at https://oneclass.com/s/signup.  I highly recommend signing up fro an account now that way your first download is free!"
 
If you receive this email, please delete the message and review our OneClass Phishing Scam page.

How do students get technical help?

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Students who have specific questions regarding D2L can receive assistance in a variety of ways.
  • If you are having a specific problem with a course (unable to access, a piece of content, discussion, quiz, etc.), please contact your instructor.  Similarly, if you have any problems, taking a quiz or submitting to a dropbox, contact your instructor immediately.
  • If you have problems with your username and/or password, please contact the UW Oshkosh Help Desk at 424-3020. Before calling, please make sure you are doing the following:
    NOTE: The help desk personnel will NOT have access to your course, so they will not be able to help with a particular course item. Contact your instructor for content-related questions.
  • If you have having technical difficulty with your computer or with connecting to the internet, you should contact your computer manufacturer or your Internet Service Provider. Some minor technical support can be found through the UW Oshkosh Computer Help Desk at 424-3020, 8:00-4:30 weekdays.
D2L FAQ Feedback

If you have a question about D2L which we haven't answered in the Frequently Asked Questions or notice anything that is unclear please let us know and we will review the content.

Please contact d2l [at] uwosh [dot] edu