Center for Career Development & Employability Training (CCDET)

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Quality Assurance

CCDET ensures attention to detail, adherence to established policies and procedures and accuracy of records. Starting with a comprehensive analysis of existing processes, our staff identify opportunities for improving accuracy, quality and productivity.


Core Capabilities of the Quality Assurance Team: 

    • Background Knowledge of Regulated Fields Including Related Policies and Procedures
    • Procedures for Ensuring Confidentiality of Sensitive Information
    • Processes for Ensuring Close Attention to Detail
    • Critical Elements of Exceptional Customer Service Practices


Current Projects:

Community Based Residential Facilities (CBRF) Training and Registry Services

Under a contract with the Wisconsin Department of Health Services, Division of Quality Assurance, Bureau of Assisted Living (BAL), CCDET provides training and registry services for Wisconsin Community Based Residential Facilities (CBRF). Contracted services included the following: curriculum development, development and management of an online registry of approved instructors, training programs and successful participants, fraud identification and suppression, and compilation of data and development of reports for BAL

QA Page

Pathlore Learning Management System (LMS)

Pathlore is a full-featured LMS providing services for an array of state and federal training programs. These services include administration, documentation, tracking and reporting of training programs, classroom and online events, e-learning programs training content and technical support.

CCDET's Pathlore staff administer the following:


For additional information, Contact Us.



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by Goodnight, Michael last modified Feb 11, 2015 11:42 AM