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Investigating and Reporting Allegations of Misconduct

This four-hour training includes information on abuse and neglect prevention, developing an investigation protocol, definitions of misconduct, elements of a thorough investigation, interviewing skills and misconduct reporting requirements. A 10-minute video depicts an interview of a witness. Training materials available below include a Facilitator Guide, Participant Guide and PowerPoint presentation. Other materials that support the training are also included.

Intended Audience: Individuals responsible for investigating and reporting misconduct in facilities regulated by the Wisconsin DHS Division of Quality Assurance.

Note: Some handouts differ between nursing homes and all other DQA-regulated facilities. Print the required materials below based on your facility type.

For All Facility Types:

For Nursing Homes Only:

For All Facilities Except Nursing Homes:

Permission is granted to reproduce these training materials with proper attribution for internal use within healthcare organizations or government agencies at no cost to the training participants. Other reproduction is prohibited without written permission from UW Oshkosh CCDET. All rights are reserved. For information on reproducing these materials, please contact UW Oshkosh CCDET at

NOTE: There are no restrictions on reproducing DQA Memos or other DQA numbered publications.



University of Wisconsin Oshkosh CCDET

Wisconsin Department of Health Services




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