Note: Training workshops for 2012 are currently being developed. All workshop dates and registration opportunities will be announced via the DHS Division of Quality Assurance Listserv.

To sign up for listserv announcements, please go to http://www.dhs.wisconsin.gov/rl_DSL/Listserv/signup.HTM

Project Background

This project was originally developed by the Wisconsin Department of Health Services in partnership with the University of Wisconsin Oshkosh to help prevent abuse and neglect by caregivers in long-term care settings. Approximately 17 hours of classroom-style training and over 6 hours of multimedia training via DVD are currently available at this website. Topics include communication skills, observing professional boundaries, meeting the emotional needs of residents, preventing medication diversion, and stress reduction techniques. This award-winning, highly interactive training provides the tools every caregiver needs to respond appropriately in challenging situations and reduce the incidence of abuse and neglect.  

Hundreds of direct caregivers and health facility trainers and managers in Wisconsin have attended workshops since 2006. Thanks to a grant sponsored by Sen. Herb Kohl (D-WI), the project will continue to provide workshops in Wisconsin and make training materials available to health care providers throughout the nation. To print or save a brochure about the project, go to Caregiver Brochure.

Training Materials

This website offers printable PDF versions of the classroom-style training materials including facilitator and participant guides, PowerPoint presentations and handouts. To review, download and/or print the training materials for 12 different topics, go to Topical Training Materials. To learn more about and order the DVD training material including Trainer Guides, go to DVD Training Materials. To review, download and/or print the training materials for Investigating and Reporting Allegations of Misconduct, go to Investigation Training Materials.

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