Getting Started

How To Log In | Learning Center Tips | Helpful Terms | How to Get Help | Contact Us

Screen Resolution

The DHS IM Learning Center site is best viewed with a screen resolution setting of 1024 x 768. This is the standard screen size needed to properly view the CARES Worker Web as well.

To change your screen resolution

  1. Open Display in Control Panel.
  2. On the Settings tab, under Screen resolution, drag the slider, and then click Apply.
  3. When prompted to apply the settings, click OK. Your screen will turn black for a moment.
  4. Once your screen resolution changes, you have 15 seconds to confirm the change. Click Yes to confirm the change; click No or do nothing to revert to your previous setting.
  • Note - To open Display, click Start, click Control Panel, and then click Display. Click on the Settings Tab to view the Screen Resolution settings.
  • If you need further assistance, please consult with your agency IT department.

How to log in

 Click log in/ log out on the menu bar on the left of the page.

 Enter your Learning Center logon ID.

Your logon ID consists of the letter “C” followed by seven or eight numbers (for example C1234567).  

If you do not know your logon ID, or if you do not have a logon ID, please call the Registration staff at 920-424-1071 for further assistance.

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Learning Center Tips

To view your Curriculum or Training Transcript, access the  My Information link in the left menu bar.
Select the links to access forms and other resources that you may need

The following list provides you with descriptions of the different delivery methods used to present course material in the DHS Learning Center:

Blended Learning: combination of methods.
Computer-Based Training (CBT): an interactive course taken at a computer workstation. 
Document (PDF): a document, which may contain text, graphics, and images.
Face-to-Face (Classroom): a class that is taught by an instructor in a classroom.
Quiz: tool used to assess the knowledge gained from a topic.
Slide Show (PPT/Breeze): effective visuals where one can view information at a computer workstation. 
Survey (Quia): an online survey used to evaluate a class.
Teleconference: a conference held among people in different locations by means of a telephone. 
Webpage:  a course that provides links to websites, containing fact sheets and other background information.  These courses are taken at a computer station. 
WisLine Web: a conference held among people in different locations by means of the Internet and a telephone.

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Terms used on this site

Adobe Acrobat Reader-  A computer program that allows you to read the curriculum provided by the DHS Learning Center

Authorware- A software package that provides ways of linking sounds, music, visuals and text in the training presentations. 

Breeze- Viewer that allows viewing of a Flash presentation

Cookies –Information stored on a user’s computer by a web browser at the request of software at a web site.  Web sites use cookies to recognize users who have previously visited them

Curriculum- The courses of study offered by DHS

Flash- Program for viewing presentations

Profile- Your name and title, the agency you work for,   your office phone number  and address and your supervisor and trainer information

Transcript-A table that displays trainings you have enrolled in, started or completed along with their dates and locations 

Web Browser-A computer program that enables the user to view information the internet.

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Where to go for help

Most questions related to using the DHS Learning Center can be answered by selecting the Help link from the menu located at the top of every page.

The help text will direct you through the pages within the DHS Learning Center.  In the help text you will find directions to register for classes, access computer based training, and troubleshoot some basic system problems.

Contact information is listed on various locations of the site. Your main Help contact is the DHS IM Training Support Call Center. Our call center is staffed 8 AM until 4 PM, Monday through Friday with individuals that will be able to assist you with any questions. The DHS IM Training Support Call Center can also be reached using e-mail.

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Contact Us

DHS IM Training Support:

Phone: (608) 261-6378 (option 2)

e-mail: DHSIMTraining@wisconsin.gov

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