The DHS IM Learning Center site is best viewed with a screen resolution setting of 1024 x 768. This is the standard screen size needed to properly view the CARES Worker Web as well.
To change your screen resolution
Click log in/ log out on the menu bar on the left of the page.
Enter your Learning Center logon ID.
Your logon ID consists of the letter “C” followed by seven or eight numbers (for example C1234567).
If you do not know your logon ID, or if you do not have a logon ID, please call the Registration staff at 920-424-1071 for further assistance.
To view your Curriculum or Training Transcript, access the My Information link in the left menu bar.
The following list provides you with descriptions of the different delivery methods used to present course material in the DHS Learning Center:
Blended Learning: combination of methods.
Adobe Acrobat Reader- A computer program that allows you to read the curriculum provided by the DHS Learning Center
Authorware- A software package that provides ways of linking sounds, music, visuals and text in the training presentations.
Breeze- Viewer that allows viewing of a Flash presentation
Curriculum- The courses of study offered by DHS
Flash- Program for viewing presentations
Profile- Your name and title, the agency you work for, your office phone number and address and your supervisor and trainer information
Transcript-A table that displays trainings you have enrolled in, started or completed along with their dates and locations
Web Browser-A computer program that enables the user to view information the internet.
Most questions related to using the DHS Learning Center can be answered by selecting the Help link from the menu located at the top of every page.
The help text will direct you through the pages within the DHS Learning Center. In the help text you will find directions to register for classes, access computer based training, and troubleshoot some basic system problems.
Contact information is listed on various locations of the site. Your main Help contact is the DHS IM Training Support Call Center. Our call center is staffed 8 AM until 4 PM, Monday through Friday with individuals that will be able to assist you with any questions. The DHS IM Training Support Call Center can also be reached using e-mail.
DHS IM Training Support:
Phone: (608) 261-6378 (option 2)