Job
Related Skills
|
Strong
Evidence
|
Little
Evidence
|
Understanding
Job Requirements: Knowing their job descriptions and
comprehending what the job entails.
|
The employee understands the
purpose of the service area and understands the scope of the
job.
|
Does not understand the service
area and seems unsure of the job requirements.
|
| Knowledge
of Policies: Understanding the policies or the manner in
which work is to be completed. |
Employee knows policies and
procedures regarding his/her job; strives to maintain awareness of
updates and changes in procedures.
|
Does not know policies and
procedures of the job. Employee may ask repeatedly how to
complete the task because he/she does not remember the procedure.
|
Enforces
or Follows Policies/Procedures: Using or enforcing rules or
guidelines for the job.
|
Employee acts and completes work
according to established guidelines. He/she can interpret the
policies, and depending on the situation, uses good judgement as to the
level of enforcement.
|
Does not follow procedures and
policies. (Example: bends the rules for him/herself or friends,
but not for other people.) When he/she does not use good
judgement in either enforcing or not enforcing rules, this results in
negative consequences to the organization.
|
| Quality
of Work: The level of performance at which work is completed by
employee. |
Work is done consistently well
and in a complete fashion. The work rarely has to be
redone.
|
Work out-put or product is less
than what the job requirements are.
|
Efficiency:
The ability to complete work without wasting time or
energy.
|
Work is completed quickly.
Can prioritize their jobs so that they most important tasks are
completed first.
|
Cannot prioritize job tasks,
usually runs out of time and/or does not complete the most important
tasks first.
|
| Accuracy:
He/She makes few or no errors and is always precise, regardless of time |
Employee always completes all
manifests or forms correctly. Employee always handles money and
makes change correctly.
|
Makes mistakes on forms or
manifests, and with cash (making change).
|
Attendance:
To be at work during scheduled times or has makde arrangements for
replacement.
|
Employee is always at work
during regular scheduled times, substitute shifts, and attends all
staff meetings.
|
Employee is not at work during
scheduled times and does not attend staff meetings.
|
| Promptness:
On time and ready to begin work for his/her shift. |
Consistently arrives at work
early, being at the job to have adequate time to change shifts
(counting money).
|
Arrives at work or staff
meetings late.
|
Responsibility:
Accountable for decisions and actions, willingness to respond or accept
responsibility, reliable.
|
Having confidence and trust in
the employee's ability to carry out tasks.
|
The employee does not "pull
his/her weight" in the organization. Often leaves work for others
and cannot trust the employee to complete a task.
|
Commitment:
The degree of dedication to the organization and the desire to be
interested in it.
|
Desires to learn more about the
organization. Has a good attitude about working for the Student
Union.
|
Does not care about the
organization, sees work as drudgery.
|
